FedEx Office Print & Ship Center

Reviews

• JT

  Jose Tejada

  Sep 26, 2026
  5.0
  Joshua Was Very Helpful. Great Customer Service Communication.
• RP

  Robyn Patterson

  Sep 23, 2026
  5.0
  I went to the FedEx on Tech Rd in Silver Spring, MD yesterday to return a package. The box was really long and awkward and a pain to carry, especially in the rain! As I approached the door to try and put the package down to open the door, the employee behind the desk ran out to help me. He opened the door, grabbed the box from me and carried it in. He then scanned it and issued me a receipt. I was pleasantly surprised and the level of customer service I received because unfortunately that's not the norm these days. I was rushing and wet and neglected to get his name but because of his kindness, I'll patron this center forever!!!
• DB

  David Brown

  Sep 21, 2026
  5.0
  This location is efficient, reliable and courteous. They are managed well and handle all of my small business printing needs. I would recommend this location over most others in the area.
• DC

  Dave Chelsea-Seifert

  Aug 19, 2026
  5.0
  All four of the staff working when I came in this morning, Joshua, Chenghao, Quentin, and Christiana, were super attentive, helpful, and responsive. I brought in two bankers boxes of documents to shred and two boxes of heavy, valuable items to package securely and ship cross-country. They asked the right questions, gave me transparent pricing up front and got my okay before proceeding, and securely packaged the items in one box to minimize shipping costs - while I waited. I was in and out within fifteen minutes, and I saw the package in front of me, so I didn't have to hope that they had done a good job. They even recycled my empty cardboard boxes for me when I was done.
• BW

  bradley williams

  Aug 4, 2026
  1.0
  There is a guy named Jeff who works in there and he is the rudest person I've ever encountered at a fedex office to the point I will travel all the way to downtown silver spring office to avoid him. I am an african american man and I walk in and he says what you doing dropping off. Then a caucasian man walks in and he says goodmorning can I help you and does the same with an asian lady that walks in. I sent an email of my packing slip and when I asked him if he received it he said " Aint no email in there". Thank god there was another lady there who came and helped me and asked my name so she could find the email and help me out. This is the 3rd run in with him being rude and I'm not going back because I want to give him a piece of my mind but I take deep breaths and do my business and leave.

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