DHL Express Service Point Silver Spring

Reviews

• FU

  Farajah Ukondwa

  5 days ago
  5.0
  The location was clean and well organized. Donna was fantastic—professional, courteous, and very helpful throughout the process. I will definitely use this DHL shipping location again in the future and highly recommend it to anyone looking for reliable, friendly service.
• BM

  BJ Manuel

  Jun 14, 2026
  5.0
  I had an amazing experience with Donna. She is a bright and shining light. We had struggled for weeks preparing our shipment and it was very confusing. We were 5 days from leaving, and she was a magician! Kind and caring. I would give 1,000 stars if possible. Well done Donna! DHL, Give her a big raise!!!
• RR

  raymond rickman

  Jun 8, 2026
  5.0
  Donna was very helpful and she made sure everything was done properly
• DS

  Darin Somma

  May 23, 2026
  5.0
  Staff are genuinely helpful. I saved a lot of money with a simple shipment with their help. Wait time is a lot, so don’t come in a hurry.
• NO

  Ngozi O.

  May 13, 2026
  1.0
  I just left this location after wasting 1.5 hrs of my morning waiting for them to open. I really needed to drop off a package today as I am traveling today and this is my closest location. I called the location, customer service, and even a regional number I found online and no one could help get to an answer as to why a location meant to open at 9AM was still closed at 10:30. Several other customers waited as well and eventually gave up after an hour but I stuck around for an hour and half and just gave up. Hopefully the owner sees this and investigates because this is completely unacceptable. I have included pictures of the signs on their door and online and have also added a time stamp of when I left and proof of my car at the location. Do better!

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