The UPS Store

Reviews

• BK

  Beth Knight

  Jun 27, 2026
  1.0
  I called to make sure that they made 11x17 copies and laminated. I was assured that they did but when I got to the store, there were 2 young and very inexperienced people working and they were not able to make a copy or to laminate. I was asked to come back tomorrow. Before staff should be left alone, they should be trained how to do all of the services that you provide. Not to ask the customer to come back when someone more experienced was working. After all it was just a copy and laminating.
• BH

  Bruce Hechmer

  Jun 27, 2026
  5.0
  Bryanna (Bree)...Super Hero...she saved me $44 with an Amazon Return. She noted I had 2 items to return and only 1 code to scan. I thought the code was for both items...Wrong. If not for Bryanna asking me about the return I never would have caught my mistake and discovered a second email and code. And then Bree helped me get the second item processed in my Amazon Account for the return. Super Star she is!!!
• RB

  Richard Blackman

  Jun 9, 2026
  5.0
  The employees are super helpful and took care of my returns also printing out new labels for each one, was in and out in 10 mins
• AP

  Alexis Phillips

  May 28, 2026
  1.0
  They charged $300 to ship a tiny package that weighed only 0.5 lb!! What a scam. I used DHL to ship a similar size package to costa rica and was only $50. Literally use any other service but this one. The fee didn’t even cover import duties which were $60 for a personal item! And zero communication without an email or text about it being stuck in customs for over a week, had to call them and they made me fill out another form they never mentioned when I shipped it. Never using this company again
• KF

  Kelly Fornia-Sunshine

  Apr 25, 2026
  2.0
  Went to this location to have fingerprinting done for pre-employment. I specifically told the worker that the fingerprint scanner has trouble with my hands because I have a sweating disorder and that last time I had to get finger printed, we needed to call the customer service line so they could help us get a proper picture. He didn’t seem to register what I was telling him and submitted prints that will likely get rejected because he didn’t take the time to listen and understand what I was trying to tell himself. I specifically said multiple times that I needed this to be done right because it’s part of my employment pre-screening. Because he didn’t listen or take time to make sure things were done right, I’m now in a position where my pre-employment is going to be delayed

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