Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.3
(123 reviews)

Business Details

200 Wilson Point Rd, Middle River, MD
21220, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 200 Wilson Point Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
200 Wilson Point Rd, Middle River, MD
21220, United States

Hours

Monday9:00 AM - 1:00 PM2:00 PM - 5:00 PM
Tuesday9:00 AM - 1:00 PM2:00 PM - 5:00 PM
Wednesday9:00 AM - 1:00 PM2:00 PM - 5:00 PM
Thursday9:00 AM - 1:00 PM2:00 PM - 5:00 PM
Friday9:00 AM - 1:00 PM2:00 PM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.3
123 reviews
5 stars
31
4 stars
7
3 stars
3
2 stars
7
1 star
75
  • KK
    KC
    6 days ago
    1.0
    Customer service is key to any customer experience, with that being said they lack that at this location. I felt like I was being talked down to by the clerks at the desk just out right rude. I feel like if you don’t like your job maybe find a new one
  • EY
    Erica Young
    May 9, 2026
    1.0
    To be honest, the few encounters I've had been horrible. One that I can remember best is that I was attempting to cash a money order (USPS) at the window. The woman became annoyed with me sharing that they do not cash money orders and that I would have to deposit it directly in a bank. I asked when did this change happen, as I have always cashed the money orders at USPS locations. She told it they have never cashed money orders and turned me away. 🤷🏿‍♀️ I just wish that they were more informed and that they were not rude to customers.
  • OA
    Ourania Ayala
    May 9, 2026
    1.0
    Disrespectful employees. Very unprofessional. Called to speak to a supervisor to solve an issue. Obviously annoyed and didn’t feel like resolving the issue. She hung up on me. Of course, no one is answering the phones now
  • RW
    rachel weber
    Apr 27, 2026
    1.0
    They can never assign someone who knows the area. My mailman today was a Spanish guy. My normal mailman is a black guy. This Spanish guy puts my mail in my mailbox at 151pm leaves my community at 210pm but it says my package was delivered today April 27th 2026 at 711pm I've been on the phone with this music playing since 650pm cause I have video footage of the guy NOT delivering my stuff so he delivered it to someone else's home at 711pm and im so mad this isn't the 1st time neither and im sick of it. It's also illegal to go into others mailboxes to look for your stuff that the mailman can't read the addresses on the homes is ridiculous
  • RR
    Ruthless Ruthless
    Apr 22, 2026
    1.0
    Avoid this post office at all costs. The staff is unprofessional and rude. I submitted passport applications for my children with expedited service, but the paperwork was mishandled. A week later, I received a letter from the State Department stating the applications were not properly executed by the post office. When I returned to resolve the issue, instead of acknowledging the mistake or apologizing for the delay, they insisted I pay the mailing fee again. I asked if they could at least waive the priority mailing fee given the situation, but they were dismissive and rude. The situation escalated to the point where staff members were talking over each other and not even listening to their own on-site supervisor. He was powerless and helpless. Eventually, the supervisor was able to get someone else to process the applications because the staff member assigned to passport services refused to help. Due to their incompetence, what should have been a straightforward process is now delayed by at least another month. This post office should be closed and the entire staff should be fired. I had travel plans which I had to cancel because of their incompetence. I’ve formally filed a complaint against them and I will take this issue with my Congressman.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others