BB
Brandon Brooks
Jul 19, 2026
I would like to share my recent experience with PeopleReady because I believe exceptional customer service deserves to be recognized, and areas that need improvement should also be brought to your attention.
I initially contacted the Dover, Delaware branch regarding technical difficulties and was hoping to receive assistance. Unfortunately, I did not receive the help or communication I needed to resolve my issue, which left me feeling frustrated and uncertain about what to do next.
Fortunately, I was connected with Jamila from the Maryland branch. From the very beginning, she treated me with professionalism, patience, and respect. She took the time to listen to my concerns, answered my questions thoroughly, and provided me with the correct information to help resolve my situation. Most importantly, she genuinely cared about helping me instead of rushing me off the phone.
Jamila turned what had been a frustrating experience into a positive one. Her outstanding customer service, knowledge, and willingness to go above and beyond are exactly what every customer hopes to receive. She is a tremendous asset to PeopleReady, and I sincerely hope she receives the recognition she deserves for her dedication and professionalism.
While I was disappointed with the lack of support I received from the Dover branch, I am grateful that Jamila stepped in and provided the level of service that reflects positively on your company.
Please extend my sincere thanks to Jamila for her exceptional customer service. Employees like her make a lasting impression, and I truly appreciate everything she did to help me.