Mercantile Processing Inc. (MPI) was founded in 2006 in Sussex County, Delaware by CEO Kyle Morgan. MPI hosts an extensive list of business services that merchants can utilize to enhance efficiency, pricing, and savings! MPI provides an outstanding payments experience for all of its merchants. Other business solutions include Payroll, Gift Cards, Paper Programs, POS, and Mobile Payments. MPI provides the service you expect at a rate you can afford. The company believes that investing in its people is the best way to create a top-notch payments experience for its merchants and partners. This is one of the many reasons MPI was awarded the Better Business of Delaware Torch Award For Ethics in 2022.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.