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Brand Certified

United States Postal Service

2.6
(124 reviews)

Business Details

44 W Franklin St, Hagerstown, MD
21740, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 44 W Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
44 W Franklin St, Hagerstown, MD
21740, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.6
124 reviews
5 stars
38
4 stars
11
3 stars
3
2 stars
5
1 star
67
  • KK
    Kourtney Kochera
    4 days ago
    1.0
    Had a package that was supposed to be redelivery. It goes to an apartment. The mailman didn't knock no here near loud enough. I missed him yet I was home the entire time? Yea next tine knock loud enough dude. I specified this on the redelivery notice. Now I have to drive to the post office to pick up my package because your workers don't know how the hell to knock loud enough. My dogs didn't even bark like come on.
  • TO
    T. Oizo
    Apr 25, 2026
    1.0
    Poor Service and No Accountability I had a very disappointing experience at this post office. When I walked in, no one acknowledged me or asked if I needed help. I went through my transaction, which felt rushed and impersonal, and when I got home I realized I had been charged incorrectly. I called right away for help and was put on hold for nearly 20 minutes with no one ever returning to the phone. I went back in person the next day hoping to correct the mistake, only to be told it was “too late” to fix. What made it even more frustrating was finding many similar complaints online afterward, which suggests this may be a pattern, not a one-off issue. Customer service, accuracy, and basic accountability should be the minimum. Sadly, this location missed on all three.
  • TF
    Tim Fields
    Apr 22, 2026
    5.0
    Really helpful staff. They make nailing easy. Highly recommend for all USPS services. Will use again
  • LO
    Lucinda Oberholzer
    Mar 25, 2026
    5.0
    The staff here is very courteous and provide great counter service . If you have to wait in line there are great historical Depression era murals to look at above the counter!
  • CS
    Chas. Rittenhouse Sr
    Mar 24, 2026
    5.0
    Very good service. Most times no waiting.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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