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Brand Certified

United States Postal Service

2.2
(339 reviews)

Business Details

12774 Wisteria Dr, Germantown, MD
20874, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12774 Wisteria Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12774 Wisteria Dr, Germantown, MD
20874, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.2
339 reviews
5 stars
77
4 stars
16
3 stars
18
2 stars
12
1 star
216
  • JJ
    JJ JJ
    May 6, 2026
    5.0
    Staff are always helpful and professional
  • BM
    Brenda Montano
    Apr 13, 2026
    5.0
    I had a great experience at the post office thanks to Zhan, who went above and beyond to help me with getting my passport for the first time. She was incredibly helpful, professional, and made the whole process smooth and stress-free. I was in and out in under 15 minutes, which I really appreciated! If you’re planning to come in for passport services, I definitely recommend arriving prepared with all the necessary documents—it makes everything even quicker and easier. Thanks again to Zhan for the excellent service!
  • SO
    Sara Oh
    Mar 3, 2026
    1.0
    today i had experienced racial discrimination from delivery man. i immediately reported to USPS customer service. they need to educate employees about seriousness of racial discrimination. delivery man asked me if i am chinese. i said i am not chinese, then he laugh and asked me again if i speak chinese . i got so upset after this man act like that. this behavior is 100% consider as racial discrimination. so i had to report to USPS. just in case i saved our house video cam.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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