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United States Postal Service

3.1
(130 reviews)

Business Details

16501 Shady Grove Rd, Gaithersburg, MD
20898, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 16501 Shady Grove Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
16501 Shady Grove Rd, Gaithersburg, MD
20898, United States

Hours

Monday7:30 AM - 7:00 PM
Tuesday7:30 AM - 7:00 PM
Wednesday7:30 AM - 7:00 PM
Thursday7:30 AM - 7:00 PM
Friday7:30 AM - 7:00 PM
SaturdayClosed
SundayClosed

Reviews

3.1
130 reviews
5 stars
56
4 stars
13
3 stars
3
2 stars
4
1 star
54
  • KB
    Kelly & Brandon
    May 7, 2026
    5.0
    Was just there this morning. I applaud the 2 ladies working the front registers. They do not get paid enough to deal with such racist, rude, and entitled customers. One of the workers was standing up for her coworker who was getting yelled at by a bigot. I’m so sorry you guys have to deal with such an unsafe environment.
  • JP
    James Collins (Average Jim Poker)
    Apr 26, 2026
    5.0
    This post office is open to 7 pm. I get incredible service from Ike Nena Swann and Silva the woman working the counter get it done. They are friendly and knowledgeable and represent the usps proudly. I bring my business to the usps at this location because of the professionalism. I am a long time volume shipper and go to the post office everyday. So I know better then most about everyday. Thank you to the great friendly staff at Shady Grove Post Office
  • TM
    Tony M
    Apr 18, 2026
    1.0
    Very lazy front of the house service.
  • GL
    Gary Lindstrom
    Apr 14, 2026
    4.0
    I get a hard time for asking for a date stamp on my items but the IRS no longer goes by the date printed on the postage for filing tax returns they use the date processed so the only way to prove that when it’s close to April 15th is either sending certified or with a date stamp showing it was mailed that day not just the postage being created that day. Thank you for the people that try to make this experience a good time here you’re very appreciated.
  • TS
    Teresa Smith
    Apr 10, 2026
    1.0
    Very rude customer service from one of the attendance that wasn’t even helping me. She chimed in and felt the need to be rude.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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