The UPS Store

Reviews

• JM

  J Mann

  5 days ago
  5.0
  I truly had an amazing customer service experience at this store. Gerald went out of his way to be helpful and guided my husband I through a complicated packing process. Truly felt grateful for the service and also the patience of the staff. It was 5 minutes before closing and he still took the time to help us complete our transaction without a rush. I would definitely recommend this store for your UPS needs.
• KA

  koffI A

  Jul 22, 2026
  1.0
  I have now had this happen three times. On two previous occasions, the owner became upset when I asked for a receipt for my Amazon return. Unfortunately, it happened again today, and this time it was much worse. The printer at the automatic return machine was out of paper. When I asked for a receipt, he became visibly upset and told me I didn't need one for my "$10 shirt" and even said he would personally give me $10 if Amazon didn't refund me—even though he had no idea what I was actually returning. He then said something to the effect that customers were returning 15 items, when I was only returning one item. The interaction ended with him telling me not to come back to his store - because I asked for a receipt. I understand that processing returns may be frustrating at times, but requesting a receipt is a reasonable part of the transaction. I'm sharing my experience so others know what they may encounter.
• SP

  Srinivasa Putthana

  Jul 20, 2026
  5.0
  Very friendly staff!!!
• JB

  Joseph Budd

  Jul 2, 2026
  1.0
  Consistently Does not open on time !!
• JE

  Joseph English

  Jun 22, 2026
  5.0
  Best UPS store in the region! Employees are always friendly and helpful. I drop my business shipments here two or three times a week. The owner, Gerald is the best.

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