Brand Certified
United States Postal Service
1.9(73 reviews)
Certified by United States Postal Service • Jul 05, 2026
Business Details
10020 Baltimore National Pike, Ellicott City, MD
21042, United States
Certified by United States Postal Service • Jul 05, 2026
(800) 275-8777
Certified by United States Postal Service • Jul 05, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Jul 05, 2026
About
Certified by United States Postal Service • Jul 05, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10020 Baltimore National Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Jul 05, 2026
United States Postal Service
10020 Baltimore National Pike, Ellicott City, MD
21042, United States
Hours
Certified by United States Postal Service • Jul 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Products & Services
1 list · 23 items
Explore offerings from United States Postal Service on 10020 Baltimore National Pike in Ellicott City, with popular services available at this location.
Reviews
1.9
73 reviews
5 stars
13
4 stars
2
3 stars1
2 stars
6
1 star
51
- XYXueqiong YangJun 17, 20261.0Very bad customer service! People don’t want to work and clock out early!
- ABAurangzeb BaigMay 8, 20261.0Went there to mail about 25 letters. It was around 3pm on Monday. Postal worker, Ava was rude and condescending. We were the only one's there. She told us that if we have this much mail, we should come when they first open. I didn't say anything because I was afraid that she would just throw our mail in the trash. She said that she was the only one working at that time. All throughout our transaction I could see her watching videos on her phone. Her attitude towards us was pathetic.
- KNK NewgentApr 6, 20261.0The staff are incredibly rude and not efficient. If you have another post office location even remotely close, save yourself time and frustration and go somewhere else.
- SCScott CrumleyMar 7, 20261.0Terrible experience yesterday (however, quite consistent with several other experiences over the past 15+ years). After ringing the bell for service and waiting several minutes to be served, the woman proceeded to exhibit the worst in customer service - poor attitude, condescending tone and a complete lack of care. I came in to discuss a Priority Mail package that was delivered 7 days after sending instead of 2-3 days. Since we paid $22.95 for this expedited delivery time frame, I calmly requested a refund. She immediately scoffed and said "no refunds except for Express Mail." I shared that I understood, but that 7 days was more than double the anticipated time frame for Priority Mail. I requested some sort of restitution or means of follow-up. She simply restated the policy and didn't provide any means for follow-up or other helpful information. As I turned to leave, I attempted to provide some encouragement to those still in line with "Amazon." :) After this experience of delayed delivery without any matter of recourse and the poor in-person service, we will never use USPS again for packages. It's just not worth the frustration and aggravation.
- AKAl KohawlickNov 5, 20181.0Just imagine the same people with the same monopoly and the same unionized iron-clad job security running our health care system.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 10020 Baltimore National Pike?
This location offers mail and package shipping, money orders, Post Office™ boxes, passports, gift cards, and more.
Can I apply for a first-time passport at this Post Office?
Yes, this Post Office accepts first-time U.S. passport applications and most locations also offer passport photo services.
Do I need an appointment for passport services at this USPS location?
Yes, you generally need to schedule an appointment online for passport services, although limited walk-in hours are available at select locations.
What are the business hours of the United States Postal Service at 10020 Baltimore National Pike?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I rent a PO Box online and access it after hours at this location?
Yes, you can reserve a PO Box online and most USPS locations offer 24/7 lobby access for PO Box holders, but access hours may vary by location.
What nearby services can I find around the USPS at 10020 Baltimore National Pike?
Nearby you can find services like Avis and Budget Car Rental for your transportation needs, and H&R Block for financial and tax assistance.
Are there any dining options close to the United States Postal Service location?
Yes, nearby dining includes China Taste, a Chinese restaurant, Tea Top Ellicott City for bubble tea, and Starbucks for coffee and snacks.
Where can I find shopping centers or retail stores near this Post Office?
Enchanted Forest Shopping Center and Ellicott City - Enchanted Forest Shopping Center are nearby retail locations for your shopping convenience.
Are there any fitness or wellness centers close to this USPS location?
Yes, nearby fitness options include S Martial Arts Pro, Club Pilates, and F45 Training gym.
How can nearby ATM and financial services assist me when visiting the post office?
Nearby ATMs like Coinme and SunTrust ATM, and money transfer services like Western Union can help you manage your finances conveniently when visiting the Post Office.
Brand Certified Facts from United States Postal Service
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