The UPS Store

Reviews

• VH

  Vicky Hurley

  Jul 14, 2026
  5.0
  Robert & Kayla are outstanding employees. I am opening my own business and depend on them assisting with my marketing and shipping. Frequently I walk in with multiple returns. Robert always understands what I’m trying to accomplish and quickly executes the process efficiently with the an encouraging attitude. Today I had a massive return and I arrived disorganized and confused with how Amazon had grouped my items. Robert got straight to work organizing to efficiently and accurately prepare everything for shipping. I couldn’t have done it without him. Kayla designed my marketing road signs & even worked on her day off for a revision. I also created a pamphlet for marketing. When I brought it for printing I had not properly formatted the material. Robert worked very hard helping us fit our text into the templet. Robert even looked at what we had done and made important suggestions to help us meet our goal. Both Robert & Kayla touched base with us during our sign and pamphlet creation to ensure all our needs were met & our products were outstanding. I will never use online sites for mass production even if the rate is better because Robert is my point person and with him I know I’m in good hands. Kayla had heard my concern that I mentioned to my business partner about visibility of signs in the evening drive time. When I walked in the store to pick up pamphlets, she was there with suggested solutions. Even when not at work, Kayla is still working hard for ups costumers. Her desire to achieve success is evident throughout the process. Both are outstanding employees. I’ve had years working with Robert for our family shipping needs & now I don’t know what I’d do without him in my business needs. He never shows any frustration. I see him interact with many costumers who brought their stress into the store. Robert makes everyone feel heard and valued. He goes the extra mile in every situation maintains professionalism & bring positive energy into every situation.
• JD

  Joel Drubin

  Jun 28, 2026
  5.0
  Nothing more to say than others have. Staff are friendly, fast and multi-taskers.
• LP

  Lisa Pineles

  May 16, 2026
  5.0
  This is the best UPS store! The staff are always super friendly and helpful, and there is hardly ever a line.
• FM

  Farhana Kara Motala

  May 9, 2026
  5.0
  My experience at this store has been nothing short of amazing. The staff are always friendly, warm, and provide exceptional service. Nothing is ever too much trouble for them, and they consistently go above and beyond to be kind and helpful.
• EE

  Eric

  May 2, 2026
  5.0
  The staff are extremely friendly, helpful, and efficient.

Frequently Asked Questions About The UPS Store