Flagship Rehabilitation is a leader in the healthcare marketplace, providing comprehensive Physical, Occupational, and Speech Therapy services in the Mid-Atlantic region. Established in 2001 by Bill Freas, Chief Executive Officer, and Chelsea Boyle, Chief Operating Officer, Flagship was founded by a family of therapists. Fostering a workplace that treats all employees like family Flagship delivers person-centered care with innovative solutions and exceptional care models. Our mission is to propel our vision of quality services, outstanding outcomes, and customer focus. Your Flagship team will seamlessly integrate into your community’s culture and build lasting relationships with residents, families, and your Care Team.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.