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United States Postal Service

2.4
(414 reviews)

Business Details

6801 Oak Hall Ln, Columbia, MD
21045, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6801 Oak Hall Ln! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
6801 Oak Hall Ln, Columbia, MD
21045, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 4:00 PM
SundayClosed

Reviews

2.4
414 reviews
5 stars
111
4 stars
22
3 stars
15
2 stars
22
1 star
244
  • MI
    Mohammad Imran
    1 day ago
    1.0
    The staff here is absolutely rude and unprofessional. They act as if they’re doing me so much favor by working there. I’m a paying customer! If you don’t like your job then find something else, don’t take it out on the customers.
  • MR
    Music 4 Life Records
    2 days ago
    1.0
    I always leave packages at the back, but I had a terrible experience with an employee who wouldn't let me leave my packages and had an absolutely awful attitude. How long is this postal service going to allow its employees to be so repulsive?
  • AL
    Arodotaj Naturale Tresses LLC
    May 9, 2026
    1.0
    Saturday May 9th 2026 between 3 PM - 3:45 PM Very poor customer service experience. The young Black female employee (short slender) I encountered was rude, impatient, and lacked professionalism throughout my visit. Customers deserve to be treated with respect, regardless of how busy the location may be. I originally went in to pick up mail, but was told they would not hold mail if I did not live at the address. I also explained that I had already submitted an online mail hold request from April 9 through May 9, 2026, yet was still informed they would not hold my mail. Since the online service apparently was not sufficient, I decided to pay for a PO Box in-store instead. After completing payment, the employee simply handed me an envelope with the keys and told me to “test the keys before leaving,” without properly assisting or explaining anything further. To avoid unnecessary confrontation, I went to another agent who actually took the time to assist me professionally and respectfully. The gentleman was cordial and pleasant to work with. This world needs more like him! I sincerely hope there is improvement in staff attitude, communication, and overall customer care moving forward.
  • MD
    MK Denesha
    Apr 15, 2026
    5.0
    I had an appt for passport services today at 1pm. The post office and passport services staff were fast, efficient, and friendly. I was back to my car in about 20 mins. I was really impressed especially after reading all of the negative reviews regarding this location.
  • SR
    Sheryl Russell
    Apr 10, 2026
    5.0
    I was at this location over the Holidays. Eeeeek. But I couldn’t find time to find another location. It was a mad house, of course. But I found all the ladies friendly and helpful. I had heard the bad reviews before, but I had no problems, except, of course, the wait, but . . .Holidays!!!!! Also, lots of friendly customers in line to talk to and learn a lot from, since I’m relatively new to the area. Glad I could say something nice.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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