Brand Certified
United States Postal Service
1.9(361 reviews)
Certified by United States Postal Service • Jul 05, 2026
Business Details
1001 Frederick Rd, Catonsville, MD
21228, United States
Certified by United States Postal Service • Jul 05, 2026
(800) 275-8777
Certified by United States Postal Service • Jul 05, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Jul 05, 2026
About
Certified by United States Postal Service • Jul 05, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1001 Frederick Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Jul 05, 2026
Hours
Certified by United States Postal Service • Jul 05, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed
Products & Services
1 list · 26 items
Reviews
1.9
361 reviews
5 stars
63
4 stars
16
3 stars
7
2 stars
18
1 star
257
- KOKim Odam4 days ago2.0Consistently poor customer service after repeat visits
- TLTyler Howard, MA, LCPC5 days ago3.0The good: Cynthia! She was a patient angel with me today, and I really respect and appreciate that she took the time to help me figure out what to do with my lost PO Box key and helped me fill out areas of the form I wasn't understanding. She even took the time to go to the back to confer with another employee (supervisor?) and got me approved to keep the same box, and tried reducing the fees as much as possible. She was polite and informative despite being overworked. She gets all 3 of the stars. The bad: Only Cynthia was working! I spent about an hour there; 30-40 minutes for standing in line the first time, 5 minutes to fill out the form, and then another 15-20 minutes in line the second time. Everytime I go in there is one person working the registers and the line of people is 10-20 long, sometimes snaking out to the outside of the building. They need 2, preferably 3 folks working the registers at this busy location. There is only 5 parking spots and two are handicap only, so you have to pray there is street parking or park at the gas station across the street. A few times I've gone right before or right after their opening hours and waited, along with a small crowd, for an employee to open the door. I waited 15 minutes before leaving, because at that point the office should have opened 40 minutes prior.
- APAustin PearsallJun 26, 20261.0Everything you've read in the reviews is correct. Thankfully, you probably won't experience most of the issues with the rude staff and issues with delivery since there's only 5 parking spots and more than 5 people visiting at once.
- JBJohn BeverungenJun 24, 20261.0Daisy needs a lesson on how to treat customers. Totally rude. I don’t know how this person remains employed.
- JJJenniferJun 20, 20261.0they are actually so rude. i saw one of the workers actually roll her eyes at someone. also they’re randomly closed sometimes even though it says open online. they are understaffed so it takes years.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1001 Frederick Rd offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment with the online scheduler, although limited walk-in hours may be available.
How much does it cost to get a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Are PO Boxes available at this Post Office and how can I get one?
Yes, you can reserve a PO Box online or apply in person with two valid IDs. Visit https://www.usps.com/manage/po-boxes.htm to get started.
What are the lobby hours for accessing PO Boxes at this location?
Most PO Boxes offer 24/7 lobby access, but hours may vary. Check with this Post Office for exact PO Box lobby times.
What are the operating hours of the United States Postal Service at 1001 Frederick Rd?
Open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Is there public transportation near the Post Office at 1001 Frederick Rd to help me get there?
Nearby places include another United States Postal Service location and various local services; while specific transit stations aren't listed, you might use local taxi or rideshare services to reach the Post Office.
What are some nearby places I can visit before or after my trip to the Post Office?
Nearby you can visit the International Paruresis Association, Valley Deck & Patio for landscaping supplies, or relax at The Power of Positive Touch spa.
Are there local services close to the Post Office that might be useful?
Yes, there are various nearby services including automotive repair at Catonsville Shell, real estate services like First Equity Title, and insurance agencies such as Farmers Insurance - Andrew Dicea.
Brand Certified Facts from United States Postal Service
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