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The UPS Store

4.4
(227 reviews)

Business Details

3540 Crain Hwy, Bowie, MD
20716, United States
(301) 352-8095
https://locations.theupsstore.com/md/bowie/3540-crain-hwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2888 in Bowie offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Collington Plaza At 301 And Excalibur Rd.

Details

  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
3540 Crain Hwy, Bowie, MD
20716, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
5/25/20269:00 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
9/12/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.4
227 reviews
5 stars
187
4 stars
8
3 stars
3
2 stars
4
1 star
25
  • BH
    Bri H
    May 8, 2026
    1.0
    Extremely rude and not helpful especially the man with the dreads, horrible when I’ve had other decent experiences from other associates
  • IE
    Ijenna Enwerem
    May 5, 2026
    1.0
    I had a very frustrating experience at this UPS Store location. I completed my shipment online through UPS and selected the option to print my label in-store. That option was clearly presented during checkout. When I arrived, the manager stated she had no knowledge of this option and insisted that the store operates separately from the UPS website. Instead of trying to assist or find a solution, she was dismissive and unwilling to help. I had to call UPS customer service myself while standing in the store. During that call, it became clear that there was a process (involving a mobile code), but none of this was explained or offered to me by the staff. It was only addressed after customer service intervened. The entire situation was confusing, unprofessional, and honestly embarrassing. As a paying customer, I expected at least basic knowledge of services that are actively offered online, or at minimum, a willingness to help resolve the issue. Now, my shipment is still unresolved, and I have to pursue a refund. UPS needs to ensure alignment between what is offered on their website and what store staff are trained to handle. This disconnect creates a poor customer experience and reflects badly on the brand.
  • CF
    Christine E Freeman
    Mar 31, 2026
    5.0
    My review is about Warren. Previously, for years, I would have gone anywhere else. The store is always made me feel like I was an imposition. They nickeled and dimed me, they weren't forthcoming with information. It was uncomfortable. Since Warren has started waiting on me, things are easy. He is helpful. He doesn't make me feel like I screwed up, he gets it done, he says thank you, and off I go. Completely different experience. Now I will come 8 minutes here rather than driving 20 to the post office.
  • DJ
    DeAngela Ali Jeffries
    Mar 27, 2026
    5.0
    Warren G. This is my 5th time bringing Amazon returns to ship back. He always knows the products I need to return my items. Warren G. is very efficient, takes cares of multiple customers seamlessly. He is professional and gets you in and out. If customer service highest rating were 1000% that’s my rating. Other customers love his customer service as well. Keep him and give him a raise if you can find it in your budget. I’m going to leave a Google review too.
  • EE
    Ericka
    Mar 2, 2026
    1.0
    They charge to seal the package. Not worth it.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2888 in Bowie offer?

The UPS Store #2888 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.

Where is The UPS Store #2888 located?

It is located at 3540 Crain Hwy, Bowie, MD 20716, USA, in Collington Plaza at 301 and Excalibur Rd.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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