Staples

Reviews

• BM

  Bearings Mag

  4 days ago
  2.0
  Incompetent. I mean unablievable incompetent print staff.
• RA

  Rachel Ash

  6 days ago
  1.0
  I had to return something here. I was waiting in line for someone to scan a return for 15 minutes. There was only one employee in there with a company shirt. Every other employee was in sweats with no name tag?
• JI

  James Ingram

  May 7, 2026
  1.0
  This location has some of the worst customer service I have ever experienced, not only while being inside of a Staples, but in Bowie in general. I politely tried to return an Amazon item, on April 25, 2026, and was greeted very rudely by a girl at the drop off counter, under the UPS sign. Instead of asking for the package, she demanded I give it to her. When I asked for more information about the return process, since that was my first time doing it, I was given very minimal details, was met with a very dismissive attitude, and she walked off. I called in shortly, thereafter, to speak to a manager, and I was immediately hung up on. There was a second girl too with short hair, that was extremely rude to me. All the employees at the Front need to be retrained on proper customer service. Terrible. This Staples location should be avoided at all costs.
• AT

  Artie Travis

  Apr 23, 2026
  5.0
  The Staples on Mitchellville Road in Bowie is my location of choice. Great customer service representatives. Fast service once I arrived. The service rep took some extra time to make sure the finished product was what I had asked and one time I made an error in my error and she corrected the issue on the spot
• MF

  MINISTÈRE PRIÈRE ET FAMILLE

  Apr 12, 2026
  5.0
  Today, I was at the STAPLES store from 8 a.m. to 12 p.m. to resolve an issue with my brochure, which was supposed to be printed but had an error in the order. Despite spending four hours in the store, the time went by quickly thanks to the excellent customer service and warm welcome. I would especially like to thank ROSEMARY for her professionalism and dedication, ensuring that I was completely satisfied before leaving the store.