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United States Postal Service

2.7
(31 reviews)

Business Details

11115 Lake View Ln, Berlin, MD
21811, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11115 Lake View Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11115 Lake View Ln, Berlin, MD
21811, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.7
31 reviews
5 stars
11
4 stars
1
3 stars
2
2 stars
1
1 star
16
  • DS
    Debra Smith
    Dec 4, 2025
    1.0
    Wrong mail is being delivered. No idea where mine is. Name and address on box and still getting others mail and not mine
  • DH
    Don Hutchins
    Nov 25, 2025
    1.0
    They mark things held by customer request and never talked to the customer. On top they did deliver one of two in the same lot. They made it seem like oh yeah we do that. They don't have any other options I was told which sounds like bull.
  • JR
    J R
    Apr 16, 2024
    5.0
    Staff was nice and helpful.
  • RC
    Ron Calloway
    May 1, 2023
    1.0
    Paid for overnight shipping. Took three days to arrive. Then they didn't even leave the package at my address because they said they needed a signature ( wich was I was never told ). So I call the post office to find out what time the carrier will be back to the post office so I can pick up my package. I called 10 times over a 4hr period. NO ONE EVER ANSWERS THE PHONE!!! So of course I go to the post office and the package isn't there. Now I have wasted 2hrs of my day chasing a package around that I spent $40 to have delivered to my house. No wonder the USPS is hurting because of places like this.
  • BA
    Boz Ayala
    Sep 11, 2019
    1.0
    Pick up your phones!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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