United States Postal Service

Reviews

• CB

  Cyrus Boardman

  Aug 21, 2026
  1.0
  Had a passport appointment scheduled just to find out when I arrive that the employees who handle the passports cancelled my appointment so they could leave early. The receptionist specifically told me to reschedule at a different location because they do this all the time.
• GD

  Greenway Family Dentistry

  Aug 7, 2026
  1.0
  Had an appointment for passport for my baby. We went there ontime but were told the agent who does the passport services is on vacation for another 10 days!! This is not acceptable as my spouse and I had to make arrangements weeks before and had a confirmed appointment. We could have gone to another location if we were informed in advance. There were three agents there just talking ding nothing and they turned us with two babies away!! Very irresponsible. This location should be closed
• AO

  Amanda Owens

  Aug 5, 2026
  1.0
  Pretty shocking how bad this location is, I usually avoid it and go anywhere else but thought maybe it had changed. Only customer in the store and the postal clerk (a woman) behind the counter was fast asleep? Was dismissive and rude when she actually woke up.
• AG

  Alpha Geminorum

  Jul 24, 2026
  1.0
  This USPS location provided one of the worst customer service experiences I have ever had. On July 24, 2026, I came to purchase a $2,000 money order after another nearby USPS office had refused to complete my transaction. I hoped this location would be more professional. Unfortunately, it was even worse. After waiting in line, I was assisted by an African-American woman who identified herself as Tamar (there was no visible name badge). She instructed me to count my own cash in front of her because she claimed she “couldn’t touch it.” I had $2,020 with me. She then informed me that she had no change for my $20 bill and that I needed to return with the exact amount, including the $7.50 money order fee, saying that “everyone pays with cards.” I left the post office, walked to the nearby Whole Foods, exchanged my $20 bill for smaller bills, and returned with the exact amount of $2,007.50. After making me waste another 30 minutes, she counted my money while repeatedly smirking. When I asked what was so amusing, she suddenly announced that they had no money order forms available and refused to sell me a money order. I asked a simple question: Why send me to get exact change if the office supposedly had no money order forms in the first place? Instead of answering, Tamar claimed she was the supervisor and threatened to call the police if I did not leave. Moments later, a man identifying himself as Mr. Nickelson came out, stated that he was the supervisor, and told me to leave the premises because he and Tamar allegedly “did not feel safe.” At no point did I threaten anyone, raise my voice, or act aggressively. I simply wanted to purchase a money order and asked reasonable questions about their actions. I left without the service I came for, after wasting well over an hour between waiting, leaving to obtain exact change, and returning. I have video recordings of this interaction and will be submitting formal complaints to USPS Consumer Affairs and the Postmaster General. This location demonstrates poor customer service, inconsistent explanations, and an alarming willingness to threaten customers with police instead of providing basic postal services. I would not recommend this USPS office to anyone.
• JG

  Jessika Greene

  Jul 3, 2026
  1.0
  Stole a package “out for delivery” on then changed to DELIVERED left with individual. Lies. Will file a report and I have camera footage

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