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Brand Certified

United States Postal Service

2.0
(158 reviews)

Business Details

5730 Cottonworth Ave, Baltimore, MD
21209, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5730 Cottonworth Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5730 Cottonworth Ave, Baltimore, MD
21209, United States

Hours

Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.0
158 reviews
5 stars
29
4 stars
6
3 stars
6
2 stars
14
1 star
103
  • KK
    Kendra
    2 days ago
    5.0
    Friendly staff and quick service
  • BH
    billy Hou
    May 1, 2026
    2.0
    I hope I could give zero star, all clerks acting like I own them a million, either kept saying same words or simply just stares at you.
  • EB
    Elisa B
    Apr 29, 2026
    1.0
    The lack of dependability of this post office is quite irritating. One week the interior mailbox was locked (before regular hours) so you couldn't just drop off a small package. Another week the windows were closed entirely due to understaffing. The next week, the front door was locked at 9am when the lobby was supposed to be accessible since 6:30 am. These inconsistencies waste people's time.
  • EH
    Eric Hampton
    Apr 27, 2026
    1.0
    Unpleasant staff. I arrived at 4:15pm, after reading their office hours to be 'open till 5:00pm'. The office door was locked and two ladies were sitting inside on their phones. I knocked lightly. They didn't look up. I waited a few moments and knocked again. One lady glared up over her phone (with her mouth open) and I asked "are you open?". She responded "the door's locked, ain't it". Apparently, the office is open till 5pm, but "full service" is only open till 4pm. My mistake...but they could have looked up and told me that they closed at 4pm. My wife had a negative experience with the staff there last week too.
  • JG
    John Guchemand
    Apr 24, 2026
    1.0
    AVOID THIS LOCATION! I made a passport appointment, received electronic confirmation, waited a week for the appointment; then when I showed up was told that the "agent is out today." It turns out that this location is completely unable to handle passport services; the woman at the counter finally told me that she has no confidence in this location, so take that for what it's worth.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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