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United States Postal Service

2.8
(52 reviews)

Business Details

1521 Ritchie Hwy, Arnold, MD
21012, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1521 Ritchie Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1521 Ritchie Hwy, Arnold, MD
21012, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:30 PM
SundayClosed

Reviews

2.8
52 reviews
5 stars
18
4 stars
5
3 stars
2
2 stars
1
1 star
26
  • HT
    Henry Thompson
    May 4, 2026
    5.0
    Dropped off my monthly bills in the lobby wall slot.
  • BS
    Bruno Sanchez
    Apr 27, 2026
    1.0
    Horrible experience. Staff is not very helpful or knowledgeable. Not the worst thing in the world if the US Postal Service goes bankrupt. Open at nine does not mean start working at nine. It means they open the doors and then take about 10 to 15 minutes to get ready to start seeing customers.
  • FD
    Frank Derryle
    Jan 17, 2026
    1.0
    First of all... your low ratings speak volumes!! I've never seen a group of employees more dedicated to not doing their job or being miserable while doing it, than at this location. I ship a ton of items weekly and go out of my way to avoid the post office closest to me, because they are THAT horrible. From the post master down to his lemmings, the attitude, lack of customer service and full display of frustration when they have to do their jobs, becomes a ridiculous dance between playing nice and having to tell them about themselves like a group of toddlers unaware that they're in a workplace environment. Avoid this location if you can, the experience alone is not worth the aggravation. They do have ONE nice teller that just concerns herself with doing her job and is always super friendly, the other two.. the older one and the one with the weird fan around her neck.. those two are miserable and lead with horrible attitudes! The post master at this location is just as rude and has zero idea how to talk to customers, it quickly becomes clear who perpetuates the atmosphere at this location within seconds of any interaction with him. Severna Park and any Annapolis location do it right and have systems in place for customers with bulk orders, always lead with a smile and positive attitude and do not target specific customers.. this Arnold on the other hand, their customer service skills are lacking and their attitudes towards regular customers is beyond disgusting. We call your location the "Gross Office" in our shop... literally none of our employees enjoy having to drop off at this location! AVOID IF YOU CAN.. OR BE WARNED IF YOU HAVE TO USE THIS LOCATION.
  • JL
    J L
    May 10, 2023
    1.0
    Don’t bother calling this post office, we were told by the employees that they don’t answer the phone because it’s always ringing and they have better things to do.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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Certified May 17, 2026Yext Knowledge Graph
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