The UPS Store

Reviews

• EW

  Ed W

  Jun 25, 2026
  5.0
  1000x better than the one in Holden - i had small print job that wasn't coming out right and the guy didn't let up until it was perfect. will repeat
• CL

  Court Leighholl

  Jun 17, 2026
  5.0
  The commitment is clear from the two ping men working that the guest comes first. They never fail to greet and say thank you.
• MF

  Mr Steve F

  May 21, 2026
  5.0
  For me, this UPS store is the one store I can only and always go to. They are quick, fast, comfortable, easy and the best thing is near where I live and they have a lot of good type of services. Give it a chance you won't regret it Plus I've been coming to this UPS for many years and for me I wish I could give it more than five stars
• SA

  Sharene Adoma

  May 13, 2026
  1.0
  I would not recommend this location based on my experience with the store manager and customer service. I visited this location to print a document. When I arrived, I saw the pricing sheet and understood that using the computer cost $6, but I did not realize that the same charge also applied to printing. After printing my document, I paid the fee without any issue. Later, when I spoke with my sister, she mentioned that when she printed at another location, it only cost a few cents. Because of that, I returned to the store simply to ask for clarification about the pricing and to see if there was any possibility of a refund. The associate called the manager over. Unfortunately, instead of greeting me or asking what the issue was, the manager immediately asked if I had read the pricing sheet. I answered yes, and he responded by saying, “Well, I can’t give you a refund because I can’t take the ink out of the paper and put it back in the machine.” I found this comment extremely disrespectful and unnecessary. I calmly explained that I felt his comment was inappropriate, but he denied saying it and continued arguing with me about how different franchises have different prices. I completely understand that store policies may vary and that refunds may not always be possible. I was not trying to be difficult or disrespectful I simply wanted an explanation regarding the charge and to ask if a refund could be considered. What made the situation worse was that this entire interaction happened in front of other customers, which felt very humiliating. In the end, I thanked him for his service and left the store. I will not be returning to this location because customers should be treated with professionalism and respect, even when they have questions or concerns.
• JH

  Jean Hodgkins

  Apr 22, 2026
  1.0
  Very rude! There was no where to park so I backed into the only space which was partially in front of the door. I got on line, and when I was next in line they made me go out to move my car which was not blocking foot traffic. I asked to be helped first they refused. I move my car over 2 feet to the left and got back in line, loosing my place. When I showed the info to return an item and shipping label on my phone I was told they could not print but if I wanted to pay $3 I could again get out of line, pay and print and then they would help me. I walked out went home and printed the label. My time is valuable and the way I was treated and the laziness and rudeness of staff has left a bad taste in my mouth. I do not like using this service unless I have no other options.

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