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USPS self-service kiosk
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United States Postal Service

3.1
(102 reviews)

Business Details

462 Washington St, Woburn, MA
01801, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 462 Washington St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
462 Washington St, Woburn, MA
01801, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Products & Services

1 list · 6 items

Explore offerings from United States Postal Service on 462 Washington St in Woburn, with popular services available at this location.

USPS Services

6 items

Services

BIOBIORT
GXG
LBROSSK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT

Reviews

3.1
102 reviews
5 stars
49
4 stars
5
3 stars
0
2 stars
4
1 star
44
  • MH
    Mohamed Hassan
    5 days ago
    5.0
    Easy drop off
  • BJ
    brit jey
    Aug 25, 2026
    2.0
    the kiosk not working is the worst thing. If I didn’t commute all the way, I would’ve came back another day. I hate that older man, just so very rude. If i could leave 0 stars then I would.
  • OM
    Owen M
    Aug 25, 2026
    1.0
    The bald older guy was very rude and impatient. Didn’t want to listen and was disrespectful. When I saw him again, I didn’t want to go to him. Just like last time, he pointed to the machine. I hate having to go here. He even seems racist or sexist the way he treated me vs other guys who walked in. Wouldn’t let me explain or anything. I hope he gets fired. I don’t normally write reviews let alone bad ones but this was terrible again. There’s a younger man with glasses, he was always so nice and the ladies there had some more kindness than this guy. Do not go here if that man is here.
  • MJ
    Martine Janvier
    Aug 6, 2026
    5.0
    Great stamp selections
  • VD
    Vanessa Duhon
    Jul 21, 2026
    1.0
    This review is about a specific employee, not the postal service or this location as a whole — I've had passport appointments here before with another employee who was an absolute delight. We came in hoping to get our 4-year-old's passport done, not realizing walk-ins are only accepted during a specific morning window. That policy is fair, but the way it was communicated was not. An older bald employee came out calling for an appointment no-show, and when I politely asked whether they take walk-ins, he snapped "no walk-ins" in a very rude tone. When I asked a follow-up question and explained that my son is in school during their walk-in window, that he then confirmed, and is on the spectrum, he turned his back on me mid-sentence — the moment I said the word "spectrum" — and went back to calling for the person who clearly wasn't there. No one expects special treatment, but basic courtesy shouldn't be too much to ask, especially when a parent is asking a simple scheduling question about a child with a disability. Treating a customer's questions as an annoyance, and reacting that way to the mention of a child's disability, is unacceptable. This employee needs serious training in basic courtesy and customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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