Location.com logo
Brand Certified

DHL Express Service Point

3.3
(169 reviews)

Business Details

9 Otis St, Westborough, MA
01581, United States
(800) 225-5345
https://locations.us.express.dhl.com/ma/westborough/9-otis-st

About

Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Westborough in Westborough offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally.  For more information and DHL Promo Codes to help you save on every shipment, visit our store today.

Details

  • Wheelchair accessible entranceAvailable

Location

DHL Express Service Point
9 Otis St, Westborough, MA
01581, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
7/3/20269:00 AM - 6:00 PM

Products & Services

1 list · 5 items

Explore offerings from DHL Express Service Point on 9 Otis St in Westborough, with popular shipping services available at this location.

DHL US Shipping Services

5 items

Shipping Services

International Express Shipping
U.S. Next Day Shipping
Luggage and Passport Shipping
Create a Shipping Label
Sustainable Shipping

Reviews

3.3
169 reviews
5 stars
92
4 stars
6
3 stars
3
2 stars
3
1 star
65
  • RS
    Rahul Sheth
    Mar 5, 2026
    5.0
    Excellent facility and very helpful staff!
  • AR
    A Rooney
    Feb 26, 2026
    1.0
    I am waiting for an urgent package that requires a signature. Stayed home yesterday based on their text advising of a specific window for delivery. That window. Came and went and their tracking states that the delivered was attempted but could not be completed at 6:56 PM which is not true. It is impossible to find a human to speak to and the tracking details are not updated. So extremely frustrating! What am I supposed to do?!
  • MM
    michi muller
    Feb 21, 2026
    1.0
    I am extremely disappointed with my experience with DHL. We paid $340 for express shipping, plus additional fees on top of that, expecting fast and reliable delivery. Instead, the package is now one week late past the promised delivery date. There have been no updates on the tracking, no clear explanation for the delay, and no proactive communication from DHL. For a company that charges premium prices for express service, this level of service is unacceptable. Customer service has been equally frustrating. I’ve tried multiple times to get assistance, but no one seems willing to help, and it’s nearly impossible to get a real person on the phone. Paying this much for shipping and then being left without answers is incredibly disappointing. I expected professionalism and accountability, but unfortunately, this experience has been the opposite. I would not recommend DHL
  • CG
    Cesar garcía
    Jan 20, 2026
    1.0
    Their phone service is horrible I call to get a package quote, they pick up I can hear them but they don’t hear me when I call needs more improvement for this type of services and their DHL email is a circus doesn’t work

Brand Certified Facts from DHL Express Service Point

This information is certified by DHL Express Service Point and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others