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Brand Certified

United States Postal Service

3.2
(29 reviews)

Business Details

38 Spruce St, Waltham, MA
02453, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 38 Spruce St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
38 Spruce St, Waltham, MA
02453, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.2
29 reviews
5 stars
11
4 stars
7
3 stars
0
2 stars
0
1 star
11
  • ML
    maria lopez
    Apr 1, 2026
    1.0
    Its 9:15 am Monday morning, it says it opens at 9 but is still closed, I am just waiting outside. No lights inside, wasted my time.
  • VP
    Vanessa Phuong
    Jan 7, 2026
    1.0
    Has not been opened the past 2 times I've gone, today and yesterday. No posting regarding closure. What's going on?
  • AH
    Alyx Harper
    Jun 19, 2023
    1.0
    There's a blond woman who works here that is just absolutely miserable to interact with. She's got to be the worst customer service employee I've ever met. I went in to drop off an item, and she was sitting having a conversation on her cell phone for nearly 5 minutes before helping me. She treated me as an inconvenience and proceeded to argue with me about how many stamps I needed while also insulting employees at other local post offices. She then started questioning me about other items I had brought in was argumentative when I told her I didn't need to mail anything else. This woman has a nasty attitude & is unbelievably rude to customers. Do not go to this location, Main Street is much friendlier, more professional, and don't treat you poorly for making them do their jobs.
  • SM
    Samantha Millette
    Jan 3, 2020
    1.0
    I’m always at a post office putting together packages. I use a company called Poshmark and they specifically tell me what to do. I’ve been doing the same thing for ages. The customer pays for shipping so all I have to do is put the label on a “priority mail” box and just drop it off. Today I was told I cannot use those boxes and that I have to pay for them. This is not the first time I’ve encountered problems at this post office. I had no choice to come here today. I WILL NEVER come back to this location ever again. I do not enjoy being belittled and stereotyped as a young woman coming in not knowing what I’m doing. I am more than capable and have been sending out packages the same way for years. I’m really disheartened that I was treated this way.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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