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USPS self-service kiosk
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United States Postal Service

3.5
(23 reviews)

Business Details

1149 Main St, Springfield, MA
01103, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1149 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1149 Main St, Springfield, MA
01103, United States

Hours

Monday9:00 AM - 1:00 PM2:00 PM - 4:30 PM
Tuesday9:00 AM - 1:00 PM2:00 PM - 4:30 PM
Wednesday9:00 AM - 1:00 PM2:00 PM - 4:30 PM
Thursday9:00 AM - 1:00 PM2:00 PM - 4:30 PM
Friday9:00 AM - 1:00 PM2:00 PM - 4:30 PM
SaturdayClosed
SundayClosed

Products & Services

1 list · 24 items

USPS Services

24 items

BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

3.5
23 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
0
1 star
8
  • LF
    Louis Fiore
    Apr 13, 2026
    5.0
    Always a great experience
  • KK
    Kim
    Mar 18, 2015
    1.0
    Honestly this has been the worse experience I've had with a company/government office. I sent information to the US Social Security Administration back in January 2015. It was return receipt. It's been sitting with the post office since then saying it's in-transit/delayed. What the hell does that mean? And how can it be in that status for that long? Once I found out the status I tried to file a case in February but haven't heard from anyone until today. In addition I tried calling the USPS to speak with someone and that was a nightmare. I opted for the call back option so I didn't have to sit on hold. The first time they called back it gave a busy signal and hung up. So I called again and opted for the call back method again. This time I did speak with someone. She wasn't very courteous. She asked for my phone number and I said 'You just called it' but she told me it was automated and that she would give me her supervisor. I didn't even ask for that...I was on hold for 7 minutes before the system hung up on me...again. I am doing all of this for my mother so she then tried contacting the local post office in her town and they saw the case I filed. They said they would get back to her within 24 hours. No one called back. How difficult is it to keep up with mail that is supposed to be tracked and in a computer system? Their customer service really sucks. After more digging it appears the address given to me for the Social Security Administration was an old one so I don't believe they are there anymore. What I don't understand is why the letter was not returned back to the address listed on it? Isn't that the purpose when the mail is undeliverable? If companies had their customer service and ran their business the way the post office does they wouldn't be very successful. Extremely disappointed customer!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified August 30, 2026Yext Knowledge Graph
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