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Primo Brands Delivery

4.3
(163 reviews)

Business Details

170 Carando Drive, Springfield, MA
01104, United States
https://www.water.com

About

Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.

Location

Primo Brands Delivery
170 Carando Drive, Springfield, MA
01104, United States

Reviews

4.3
163 reviews
5 stars
136
4 stars
0
3 stars
0
2 stars
0
1 star
27
  • ET
    Emily Thompson
    Oct 22, 2024
    1.0
    Not sure how its legal for the delivery driver to leave extra water and have me be charged for a product I didnt ask for. Also I was charged for a reoccurring order AFTER I disabled reoccurring orders on my account. I got a credit on my account at first, rather than a refund. Shady things going on here. If I could give a zero I would. I already spoke to customer service and they say they processed my refund (still waiting for it to come though) and they "wrote down my complaint". It would be nice if the company responded with an original thought.. just another way they show that they don't care about customers
  • SM
    Sue Mullins
    Jan 9, 2023
    5.0
    Great service. Technician was polite and took extra care to be clean & neat. Very pleasant.
  • VS
    Vida Recording Studio
    Jan 3, 2023
    1.0
    I cancelled my account and return the dispenser. Be advised! The account went from $26 a month to a wapping $46 a month within a few months. A month later after the dispenser return I get charged with a $50 "dispenser recondition fee" that was returned in perfect working condition. This company will eventually still your money if you aren't paying attention. If you cancel make sure you remove your bank information also or they will look for an excuse to still your money. Read the fine print.... STAY AWAY!!!
  • MM
    Malia Martinez
    Dec 13, 2022
    5.0
    Josian was awesome! he always brings the product inside and asks for empties when I forget to leave them out
  • BB
    Bashar Betros
    May 22, 2018
    1.0
    Poor service

Brand Certified Facts from Primo Brands Delivery

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