Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 78,000 employees at over 3,000 locations, in 56 countries around the world.
Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NX is one of the top ten international freight forwarders in the world. We connect people with products throughout the world.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.