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United States Postal Service

3.7
(65 reviews)

Business Details

1 Central St, Norwood, MA
02062, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1 Central St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 Central St, Norwood, MA
02062, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

3.7
65 reviews
5 stars
36
4 stars
9
3 stars
2
2 stars
1
1 star
17
  • DW
    Doug Winfield
    2 days ago
    5.0
    Went in today to apply for a US passport card and the USPS customer service person, kayleah, was extraordinarily helpful and made the overall experience a truly pleasant experience. There is no waiting in line and they were ready to help me exactly when my appointment was scheduled.
  • SG
    Sahil Gaba
    May 11, 2026
    1.0
    Pathetic service, customer is standing for service staff is still talking to each other in regional language. I went to get my address updated since I added a wrong address in change of address. They couldn’t help me, and when I repeated my problem again, the guy asked me that his supervisor can fix it. He took my ID to the supervisor. Supervisor responded, they don’t have the access to a different town. They can only help with Norwood. I don’t know if that’s how little USPS works when I spoke to customer service agent on the phone. They mentioned that I can go to any USPS and request the clerk over there to help me with change of address.
  • JD
    Julia Daly
    May 6, 2026
    5.0
    always safe
  • JT
    Jacinta Tsagli
    Apr 11, 2026
    5.0
    Service was quick and staff were polite and helpful, also very informed on what they’re doing
  • KM
    Kelly Masula
    Feb 15, 2026
    2.0
    This review is for the supervisor who failed to assist the clerk on 2/14/26 during my passport renewal process. I used my debit card to pay for the passport and the transaction went through but the post office machine was broken so they could not produce the money order to go with the passport. The supervisor did very little to help after over 2 hours of trying to figure what to do. She gave me the option to send my passport without the money because they are required to send it that day (and then who knows what would happen- maybe rejected) or to double pay and hope that the first transaction didn’t go through even though the money was no longer in my account and they could not even give me a receipt. The clerk was trying his best to find solutions but the supervisor was absolutely worthless and could only say sorry the help desk that the clerk tried to contact was closed. When I asked her to act like a supervisor and find real solutions she yelled at me that I could come back Tuesday (and not have the money go with my passport submission). She should definitely not be in a supervisor role. This was a very frustrating experience for a busy mom of two taking time on a Saturday to get this task done. I am very thankful for the clerk Bradley who was doing everything he could to assist me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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