United States Postal Service

Reviews

• CD

  Caitlin DiCorcia

  Jul 21, 2026
  1.0
  I don’t know why I even bother coming here. There’s one worker and he is AWFUL. The first time I visited, the man behind the counter was incredibly rude. I had reused a shipping bag, making sure to black out all the previous shipping labels. He told me there was a new rule that had gone into effect that week saying reused shipping bags weren’t allowed and that I needed to buy one of their $5 shipping bags. Considering I was only making about $6 from a Depop sale, that made no sense. After insisting I couldn’t use my bag, he said I would have to remove every single old label if I didn’t want to buy a new one. He didn’t offer scissors or any way to help remove them—just dismissed me. I left and went to my usual USPS location at Natick Common, where they accepted the exact same package without any issues, old labels and all. Today, I gave this location another chance because it’s on my way to work and came in with a USPS QR code to print my shipping label. THIS TIME WITH A NEW POLY BAG FROM AMAZON! ( I figured there were sure to be no issues) The same employee told me they couldn’t ship my package because they had run out of shipping labels and said they MAY have more by Friday. If a USPS location can’t print shipping labels, it shouldn’t be operating at full capacity because that’s a basic service many customers rely on. Like are you actually serious lol. What bothered me most in both experiences wasn’t just the inconvenience, it was the employee’s attitude. He was curt, dismissive, and seemed completely uninterested in helping customers. Based on my experiences, customer service at this location is unacceptable, and I’ll be taking my business elsewhere. I will be calling USPS corporate as the amount of reviews about this man is disturbing.
• JL

  Jason Lang

  May 3, 2026
  1.0
  This is hands‑down the most disorganized post office I’ve ever dealt with. Slow service, lost mail, and rude staff, not unlike the Soup Nazi from Seinfeld, who seem annoyed that customers exist. That’s the whole review.
• ZJ

  Zhao Jon

  Sep 22, 2023
  1.0
  A man with the grey hair did the same thing to me. See other reviews below. He was playing game on his phone. And didn’t want to scan my package. Very bad. He said he was trained not scanning pre-paid packages. Very very bad. So don’t waste your time and energy here. Go to other usps sites. (My first review on google. )
• KS

  Karl S.

  Dec 17, 2016
  5.0
  This is a full-service post office. There's ample parking and it's not crowded. Traffic is generally light.
• QW

  Quinn Winner

  Sep 19, 2015
  1.0
  Rude, impatient staff. I arrive at 1:50pm, 10 min before closing to ship a package. Grumpy man kept telling me to hurry; he could have helped me to hurry things along but he didn't. Just kept giving me dirty looks and telling me to hurry.

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