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USPS self-service kiosk
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United States Postal Service

2.2
(23 reviews)

Business Details

18 Huron Dr, Natick, MA
01760, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18 Huron Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
18 Huron Dr, Natick, MA
01760, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 25 items

Explore offerings from United States Postal Service on 18 Huron Dr in Natick, with popular services available at this location.

USPS Services

25 items

Services

BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
DUCKSTAMPS
FACTERMINALTYPERSS
GENERALDELIVERY
GIFTCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.2
23 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
16
  • CD
    Caitlin DiCorcia
    Jul 21, 2026
    1.0
    I don’t know why I even bother coming here. There’s one worker and he is AWFUL. The first time I visited, the man behind the counter was incredibly rude. I had reused a shipping bag, making sure to black out all the previous shipping labels. He told me there was a new rule that had gone into effect that week saying reused shipping bags weren’t allowed and that I needed to buy one of their $5 shipping bags. Considering I was only making about $6 from a Depop sale, that made no sense. After insisting I couldn’t use my bag, he said I would have to remove every single old label if I didn’t want to buy a new one. He didn’t offer scissors or any way to help remove them—just dismissed me. I left and went to my usual USPS location at Natick Common, where they accepted the exact same package without any issues, old labels and all. Today, I gave this location another chance because it’s on my way to work and came in with a USPS QR code to print my shipping label. THIS TIME WITH A NEW POLY BAG FROM AMAZON! ( I figured there were sure to be no issues) The same employee told me they couldn’t ship my package because they had run out of shipping labels and said they MAY have more by Friday. If a USPS location can’t print shipping labels, it shouldn’t be operating at full capacity because that’s a basic service many customers rely on. Like are you actually serious lol. What bothered me most in both experiences wasn’t just the inconvenience, it was the employee’s attitude. He was curt, dismissive, and seemed completely uninterested in helping customers. Based on my experiences, customer service at this location is unacceptable, and I’ll be taking my business elsewhere. I will be calling USPS corporate as the amount of reviews about this man is disturbing.
  • MH
    Michelle Hsu
    Jul 15, 2026
    1.0
    Please consider restaffing this branch or just reopen a new one nearby and put something else here. Most of the us living in the neighborhood end up driving to Wayland location due to low level customer service from this branch.
  • JL
    Jason Lang
    May 3, 2026
    1.0
    This is hands‑down the most disorganized post office I’ve ever dealt with. Slow service, lost mail, and rude staff, not unlike the Soup Nazi from Seinfeld, who seem annoyed that customers exist. That’s the whole review.
  • YZ
    Yankai Zhang
    Dec 2, 2019
    1.0
    Cold faced staff, only interested in his cellphone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified August 16, 2026Yext Knowledge Graph
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