Brand Certified
United States Postal Service
2.2(146 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
20 Forest St, Medford, MA
02155, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20 Forest St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday7:30 AM - 5:30 PM
Tuesday7:30 AM - 5:30 PM
Wednesday7:30 AM - 5:30 PM
Thursday7:30 AM - 5:30 PM
Friday7:30 AM - 5:30 PM
Saturday7:30 AM - 3:00 PM
SundayClosed
Reviews
2.2
146 reviews
5 stars
29
4 stars
8
3 stars
7
2 stars
14
1 star
88
- MSMaielly Da silvaApr 24, 20261.0Would rate 0 I had a very frustrating experience at this post office. It honestly felt like the staff did not want to work From the beginning, the employee assisting us was doing personal activities (like embroidery/crafting) instead of focusing on her job and barely even looked at us. I went there with my family, including four small children, for a scheduled passport appointment , we get there on time. We needed some guidance to complete the last bottom part of the form correctly, but she refused to help. Because of that, we were told we “missed our time” and could only process four passports instead of five. The situation became very stressful — my children left crying, we were all very upset, me too, and in the end, we left without completing any passports, We decided do different post office. Now I have to take another day off work to try again. I asked to speak with a manager, but the manager did not help at all. Another employee nearby even argued with me, which was completely unprofessional. The staff showed no empathy and no willingness to serve the public. Based on my experience and the many negative reviews online, this location clearly needs serious improvement. Today is April 24 10:45 am I take that picture but I don’t know her name; I was so upset she was so rude I would not recommend this post office. If we work with lives we need to be nice, but God bless them. I had 5 appointments including 4 kids she not care at all, it’s sad because I love live in Medford.
- SPSally PortApr 11, 20261.0Incompetence. Awful service and management is clueless
- KFKevin FoleyApr 4, 20261.0Very rude employees, long lines, and just not well organized system
- LLLuis LoraMar 16, 20261.0The worst, not helpful, and rude... they'll talk to you in an annoyed tone, looks for any reason to turn away if they can. Unprofessional and Lazy
- PKpam korakodMar 11, 20261.0The staff here are incredibly “welcoming.” They don’t care how long you’ve been standing and waiting they’ll just pretend you don’t exist.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 20 Forest St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
The post office is open Monday to Friday from 7:30 AM to 5:30 PM, and on Saturday from 7:30 AM to 3:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online securely at https://www.usps.com/manage/po-boxes.htm and complete the setup in person at the Post Office.
Is there 24/7 access to PO Boxes at 20 Forest St USPS?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location. Check with this Post Office for specific lobby hours.
What is a nearby store where I could shop for women's clothing before or after visiting the Post Office?
Stellina Apparel is a nearby women's clothing and fashion accessories store where you can shop conveniently before or after your USPS visit.
Are there any nearby food options near the USPS at 20 Forest St?
Yes, Tom Yum Koong Restaurant offers Thai cuisine, Modern Pastry Shop serves Italian pastries, and Dunkin Donuts provides coffee and breakfast nearby.
What recreational activities can I access near the United States Postal Service?
The Medford Recreation Center, located nearby, offers sports, gym facilities, and recreational activities to enjoy before or after your Post Office visit.
Brand Certified Facts from United States Postal Service
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Certified May 17, 2026Yext Knowledge Graph
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