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USPS self-service kiosk
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United States Postal Service

2.6
(62 reviews)

Business Details

1661 Massachusetts Ave, Lexington, MA
02420, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1661 Massachusetts Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1661 Massachusetts Ave, Lexington, MA
02420, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 34 items

USPS Services

34 items

APC
BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
GXG
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.6
62 reviews
5 stars
22
4 stars
2
3 stars
2
2 stars
2
1 star
34
  • LX
    Lucy Xu
    Jun 3, 2026
    1.0
    Very rude customer service, 3-6 business days mail no guaranteed! Sounds funny!
  • AA
    Ada Au
    May 29, 2026
    1.0
    Used to be a decent post office. Staff pretty friendly and helpful. Not anymore. The worker (south asian woman) kept yelling “it is your mistake!” in front of everyone when it was incorrect instructions AND that THEIR machine is down. Other customers were in disbelief as well. Then she humiliated the old gentleman behind me.
  • KC
    kwanghyeon choi
    Apr 14, 2026
    1.0
    Extremely poor customer service. I came here for my kids' passports, but a male employee (Asian descent) was incredibly rude and impatient. His dismissive attitude and harsh tone toward my family were unacceptable. It was a very unpleasant experience, and I would not recommend this location if you want to be treated with basic respect.
  • DD
    D D
    Apr 13, 2026
    1.0
    Poor customer service from the 'W' taller male. Reading through other negative reviews, others have experienced the same. Avoid this location.
  • CF
    Chu Family
    Apr 11, 2026
    1.0
    I have been live in Lexington more than. 10 years. Just had my worst experience with our post office. I don’t expect much service, but this young man who worked at counter this morning. He shouldn’t work in the front desk, he was very rude . For the past years , I never had any issues with post office service. Please remove him from the front desk. All I said first was “ good morning “ to him. He was super mad the whole time to me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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