The Franklin, MA fulfillment center is strategically located in New England supporting third party logistics services regionally in Maine, Massachusetts, New Hampshire, Vermont, Connecticut and Rhode Island as well as part of our national warehouse network.
Key Stats:
Public warehousing & fulfillment services
260,000 square feet
25 dock doors
30 feet clear height
ESFR sprinkler system
Food Grade, FDA & AIB certified
Foreign Trade Zone (FTZ)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.