United States Postal Service

Reviews

• ML

  Melissa Lovely

  May 12, 2026
  1.0
  The time spent to give a one star and write this comment is more than the energy they deserve. USP is correct . Complain once the entire system screws with your mail and deliveries.
• CC

  Codi

  Apr 16, 2026
  3.0
  I'm going down there tomorrow to see why my Priority Mail has taken 2 weeks to deliver and has been held at this specific office for the past 3 days while my Ground Advantage packages have all arrived in that time period. I tried calling for the past hour about 20 times in a row, but they refuse to pick up and have hung up early on many attempted calls.
• AL

  Antarah Leet

  Apr 15, 2026
  1.0
  I just watched a man carry his wife and her wheelchair up the stairs and into the post office. Why? Because there is no handicap ramp or access, and she needed passport photos taken. The employees inside were aware of the issue and when the man said he would have to carry his wife in, they offered no other suggestions. They seemed to imply it had been this way for a while, and that it wasn’t their fault, but the city’s. I get that it’s an old building but it was an outrageous sight to see anywhere in 2026, let alone a downtown post office in Massachusetts. Also, I had to ship out a fragile item without any fragile stickers on the package, because the clerk couldn’t find the stickers.
• LA

  Luis Aquino

  Apr 6, 2026
  1.0
  Worst USPS EVER. Today they delivered the package to the wrong address. So today, I came to this location to speak with a manager. He made me wait and did not offer any solution or escalation with the delivery driver. He only said we have new employees now, so I need to file a claim. The package was delivered to the wrong location today, and I went there to see if they could escalate and follow up with the guy who delivered it. So I asked him to file the claim online. He was so unwilling to help that he barely pretended he did not know how to navigate the USPS website. Worst post office i never been to. I just left this horrible place
• ML

  Melissa Lemelin

  Mar 23, 2026
  1.0
  I have a lot of packages going out, if the usual mail lady and one other mail man that does our route they just don't get it done right or never come to pick them up today 3/23 I physically gave the mail carrier the packages because my bin needed to be dried out from the rain so I went to the street I saw him pull in after closing my business. I said hey can I give you some packages explain the bin was wet and apologized for the nuisance, he took the packages and never scanned them in so the packages providing tracking for my customers are not updated and the questions cannot be truthfully answered because the damn post people cannot do their job right ever since I've started wholesale out of my business it in has been nothing but a nightmare the only reason why I stay is because your cheaper then most shipping companies! But what in the world and at that you cannot speak to anyone because their under staff and calling into the post office to speak to someone is non existent if your providing a government service I would expect it to be done right but nope unbelievable! Smh! So disappointed!!!

Frequently Asked Questions About United States Postal Service