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United States Postal Service

2.2
(72 reviews)

Business Details

551 Columbia Rd, Dorchester, MA
02125, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 551 Columbia Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
551 Columbia Rd, Dorchester, MA
02125, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:00 AM - 2:00 PM
SundayClosed

Reviews

2.2
72 reviews
5 stars
17
4 stars
1
3 stars
5
2 stars
7
1 star
42
  • TK
    Tasha Kitty
    May 9, 2026
    1.0
    Online it says closed at 2 on Saturday. On the door it says 1:30. Went there today 5/9 at 1:18 and it was closed. So which one is it? I rushed to make it in time and it's closed.
  • BA
    Bledi Ariu
    Apr 25, 2026
    1.0
    Closing time says at 2 PM, I made it inside the store by 1:30 they said they couldn’t serve me because they were closed… waste of my time and lazy employees!
  • ES
    Elisa Simoneau
    Mar 30, 2026
    1.0
    I have some conflicting tracking information online where it says my package is there, at the same time that it is somewhere else. Been trying to call for hours to see if I should go to pick it up but nobody bothers to answer the phone.
  • SM
    Str Ma
    Feb 28, 2026
    3.0
    Post an posted hours say that they close at two but they actually close at 1:30 because they “have things to do”
  • RR
    Rishi
    Feb 5, 2026
    1.0
    I had a very disappointing experience at this USPS location. The staff was unwelcoming, dismissive, and showed a clear lack of professionalism. Simple questions were met with attitude instead of assistance, which made the entire visit uncomfortable. Customer service should be respectful and helpful, especially at a public service office. This experience was far below expectations.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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