FedEx Office Print & Ship Center

Reviews

• AA

  Alexandra Arrivillaga

  Sep 20, 2026
  1.0
  “ Beyond Horrific Experience Today” The fed ex-worker Destiny should be called uneducated nightmare. My experience at this location was beyond horrific . I had to put a one star. In order, to be able to produce this review. This experience goes down in the books . To one, of the worst business experiences . I have had while conducting business in the last 30 years. My boss called me today on a Sunday at about 4:45pm . Stating, he was dropping off,some documents for me to fed ex . The amount of documents was about 14 to 15 . This fed-ex location closes at 6:00 pm, it was already 4:45pm . I thought to go get some fed ex, envelopes,to just put them in, the envelopes, when my boss arrived . Then I would just run over to fed ex , because I live so close. I went for this as a strategy, because, It was so close to closing. I live close to this particular location . The store is in my neighborhood. I own property two blocks from this location to be specific. There is a sales associate here. That is Afro American. ( I am saying her race because she doesn’t wear a name tag it’s above her). That always has an attitude problem or chip on her shoulder while providing service . I am also of African American decent as well as Hispanic . I am of a mixed race. I know all too well , if anything is ever said about this behavior she will turn it into a race thing . (Yes , racism exists but you can’t just accuse people of being a racist because you are too lazy to fill their business needs . Instead you throw out the race card , just a despicable thing to do.) I just want to go in and out of this location and conduct business. I approach this woman very cautiously, always, to not activate the chip on her shoulder . Today when I asked for envelopes, she said with an attitude and chip on her shoulder “no “, with the biggest attitude. That the limit is five. That she had no more envelopes. When I could clearly see over 1,000 envelopes behind the counter. She then proceeded to say , she is saving those for her real customers. I told her I am a real customer and asked if she wanted to see my ID or the name of the organization I work for . They spend between 500,000, a million to a million a year on their fed ex account which she could have verified. She instead refused to service my business needs. She also started laughing and making comments to another coworker destiny that was working today. I felt intimidated and ganged up upon. Only because I had asked for extra envelopes. It was such,uneducated nonsense that made no sense,their behavior . I was just asking for fed-ex envelopes. Then of course,they,said I was being a racist. Because I questioned something they said . I said how can I be a racist, when I am of the same race as you . These women were very difficult, unfriendly and rude people, to deal with. I am paying for a service . Yet they are getting paid, to act like this, to a customer. I felt so sad. It had to turn into this because, I had asked for some fed ex envelopes to conduct business. I still can’t believe this childish uneducated behavior by these women . Then when I questioned it ; they call me of the same race as them ; a racist . I called the fed ex customer service hotline and left a message, with the manager on duty today for the store manager. I hope this is dealt with correctly because this behavior is unacceptable. I mean I know these people might not be happy with their employment or a personal situation however they should not bring these problems into their place of employment. I just want to also put ( please check the camera footage; of your employees behavior on camera yesterday, besides me ; being dehumanized; by her pointing; her hands to leave at the door; like if I was an animal. She also came at me leaving ; the counter and approaching me ; this made me feel threatened as well . I am just an America citizen trying to conduct business. This uneducated behavior is beyond my comprehension.
• BN

  Boris Nikitin

  Aug 19, 2026
  5.0
  Always friendly service!
• JX

  Jessie Xu

  Jul 11, 2026
  2.0
  ★★☆☆☆ The location is convenient, which is why I’ve continued to use this FedEx store for package drop-offs. I don’t mind using the self-service scanner—in fact, I prefer it. However, when the drop-off bin is full or the scanner isn’t working and I need assistance from a staff member, it often feels like I’m interrupting something more important happening in the back. In particular, I’ve had multiple unpleasant interactions with an older Asian gentleman with white hair and glasses. Instead of simply helping, he often speaks in a very condescending, lecturing tone. During my most recent visit, he spent several minutes telling me how I should attach the return label, not to be in such a rush, and that I needed to wait for him to turn on his system (not to mentioned I wasn’t in a rush, I simply put the QR code out so he can scan whenever his system is ready) It felt more like being scolded by a school principal than being helped as a customer. I’m always polite and understand that employees are busy, but customer service should still be respectful. The interaction left both me and my family feeling very uncomfortable. I don’t expect this review to change anything, but I hope management will recognize that the way customers are spoken to matters just as much as getting the job done.
• BA

  Bruno Alves

  Jun 26, 2026
  1.0
  I’ve been coming here for years. More and more i’ve been feeling they are in the business of scamming and squeez customers. Today an employee called Fulecia was absolutely disrespectful, being gross and turning their back when I questioned a $17.50 fee that was never applied before and is not communicated anywhere. Never… never will return to this place.
• A

  Элеонора Разгон

  May 30, 2026
  5.0
  I would like to express my sincere gratitude to Fulecia for her outstanding customer service. When I approached her for assistance, she immediately stepped in to help and gladly guided me through the entire process. She answered all of my questions, made everything as simple as possible, and turned the entire experience into a completely stress-free one. Fulecia was friendly, highly professional, attentive, and genuinely willing to help. Her positive attitude and exceptional level of customer service significantly improved my experience and made the process much easier for me. Employees like Fulecia are a true asset to the company. FedEx is fortunate to have team members who care so much about their customers. Thank you, Fulecia, for your kindness, professionalism, and outstanding service!

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