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AIT Worldwide Logistics

1.8
(18 reviews)

Business Details

150 Eastern Ave, Chelsea, MA
02150, United States
(617) 568-9333
https://www.aitworldwide.com/locations/boston-massachusetts/

About

Logistics ServiceTransportation Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 170 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.

Location

AIT Worldwide Logistics
150 Eastern Ave, Chelsea, MA
02150, United States

Hours

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
SaturdayClosed
SundayClosed
9/7/20268:00 AM - 5:30 PM
11/26/20268:00 AM - 5:30 PM
12/25/20268:00 AM - 5:30 PM

Products & Services

1 list · 8 items

Reviews

1.8
18 reviews
5 stars
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1 star
14
  • NW
    Nikki Wallace
    5 days ago
    1.0
    Scheduled a delivery for this morning, received no notification that they pushed it to this afternoon. I looked online, and saw that it was changed, we modified our work schedules to accommodate. Then I received a text message, no phone call or email, stating that they’ve now pushed my delivery out four days. I called to resolve this, and was told I would receive a call back by the associate I spoke to. No callback. I’ve already paid for the item and this service
  • AC
    Anthony Cersosimo
    Jul 30, 2026
    5.0
    I had a Bob’s delivery fulfilled by AIT worldwide logistics and honestly, they were an amazing team. They were courteous, professional, showed up on time, installed and cleaned up so quickly. There was a window assigned for delivery and they were right within that window. In and out in 10 minutes. Best delivery I’ve ever had!
  • JH
    Justin Holmes
    Jun 4, 2026
    1.0
    Has to be the most inept company I've ever dealt with. Ordered a $15,000 item that they've had for weeks (told me I'm a whole 3 hours from Chelsea so it's hard to schedule a delivery). Told me last week that it would be delivered today, so took the day off to be here during the 8 hour delivery window. Called this morning to find out it wasn't coming. I had to call them. No one in the company can give me reason why it's not coming. I will be making sure that these guys lose as many corporate accounts as possible. AVOID AIT AT ALL COSTS!
  • SR
    sam rasla
    Mar 24, 2026
    1.0
    Very poor service, you better hire different company that can do the work and pick up the trash, they leave the trash for you to take care . Never hiring them again. of it.
  • DK
    Dae Kim
    Mar 11, 2026
    1.0
    Horrible experience, got a message to setup a delivery schedule, tried and it doesn't work. Had to call them myself and the automated reception keeps hanging up on me. I had to go through Costco. When delivery date came, tracking suddenly says no delivery date. I had to go through and call back and forth from Costco to AIT to figure out the delivery. Why am I having to pay hours of my time for mistakes caused by them? Now waiting for new delivery date and not sure if it'll be fixed on new date.

Frequently Asked Questions About AIT Worldwide Logistics

Do you have any other locations in North America?

Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.

Do you offer international shipping?

Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.

Brand Certified Facts from AIT Worldwide Logistics

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Certified August 30, 2026Yext Knowledge Graph
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