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USPS self-service kiosk
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United States Postal Service

2.7
(60 reviews)

Business Details

25 New Chardon St Lbby, Boston, MA
02114, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 25 New Chardon St Lbby to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
25 New Chardon St Lbby, Boston, MA
02114, United States

Hours

Monday7:30 AM - 5:30 PM
Tuesday7:30 AM - 5:30 PM
Wednesday7:30 AM - 5:30 PM
Thursday7:30 AM - 5:30 PM
Friday7:30 AM - 5:30 PM
SaturdayClosed
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.7
60 reviews
5 stars
22
4 stars
2
3 stars
2
2 stars
3
1 star
31
  • JX
    Jaqueline Xavier
    Sep 21, 2026
    1.0
    People are on cell phone , refuse to give tracking number and not provide help .
  • JT
    Jamie Tran
    Aug 28, 2026
    1.0
    Unfortunately this location is the closest USPS to my home and I have had to go here on many occasions. Unless you know these workers personally they are overall just very miserable. Every time I go I try to brush the rudeness and overall disgruntled behavior off my shoulders because I know what it is like to have a job where you are dealing with people all day or you’re in a role that you really don’t like. However it’s just reached a point where I very much dread coming to this location anytime I need to and honestly the level of which they speak to someone just looking to drop something off is extremely unnecessary. I had a prepaid label to send out a package, all the workers have to do is scan a QR code and slap the label that pops out of the printer onto my package, that’s it. Every time I have this scenario they look at me with attitude and tell me I should just print the label myself and that they don’t have the time to do this for me. If I receive a QR code that allows me have it printed at USPS is that not a part the job that they’re telling me they don’t have time for? Also this building is only open during working hours of 7:30-5:30, I always have to take my lunch or get out early for the 30 minutes they are open before my work day starts to run here. Going to the library to print out the label and then go to USPS is not something I always have the time to do. Whenever I need to return Amazon packages to UPS with a QR code I always apologize for having too many packages through my constant encounters with USPS and they always tell me not to worry and its their job. Even with the USPS in seaport I never have the constant issues and attitude I experience here. Of course since this a government agency nothing will likely come of this, but if you have the option to go to a different USPS location I would save yourself the annoyance and choose the latter.
  • CT
    Carlos Tejeda
    Aug 20, 2026
    1.0
    The image shows a heavily weathered and rusted vintage U.S. Mail collection box or relay box on a sidewalk One of many in this condition around Boston ( no wonder your mail get stolen)
  • YH
    Yaqi Huang
    Jul 21, 2026
    2.0
    Adding a data point of arriving at 8:30am and the place is just closed

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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