United States Postal Service

Reviews

• HS

  Heather Sweeney

  Sep 27, 2026
  5.0
  Here's the thing. I've been a customer for well over10 years, and the nighttime crew has always been BEYOND helpful! Throughout these many years clerks have come and gone, and often I hated to see them go, but, praise Jesus :), the Mighty Twins, Elena and Dawn, remained! These two basically showed me the ropes. They are always helping me to make each transaction smooth from date stamping, or, as we like to call it- "using their 2-wheeler", to cutting and pasting, stapling, filling out the correct forms, using the right envelopes, finding a missing receipt in a pile of letters, to getting double receipts for those delinquent senders short on the bill. Without these two, I would have long ago pulled out all of my hair. And a huge shout-out to Patrick who, more times than I can remember, noticed something askew, from no postage, to an incomplete address, to, again, a forgotten receipt. He would save these packages and receipts until I returned and make sure they were not mine, etc. Above and beyond! The entire night-crew (in alphabetical order) Dawn, Elena, Evan, Gerry, James, Jassy, and Patrick are always warm, patient, and extremely helpful to me, despite the challenges of working at South Postal. South Postal is a Bear! It's the only one around open past 6pm. Opened to 12am! Sadly, throughout the years, I have seen a decline in the amount of clerks working per shift. At one time, all 5 windows were open, but now, management only schedules 1 or 2 clerks at the window at a time, despite a good sized line of fustrated customers. This of course can be stressful for all involved and makes me wonder why they changed such an efficient system, of 5 clerks to often only 1 or 2 working at a time. And the expresses? It used to be an 8pm deadline. Customers depended on that, but the "Powers-To-Be" decided, the heck with the customers and declared 6pm, then 5pm, then, I think now, 4pm the cut-off for guaranteed overnight expresses. For such an iconic wonderful industry as The United States Post Office, these behind the scenes decisions can trickle down. These decision makers should take notice of those special employees, like the one's mentioned above, who often take the brunt of these decisions and, yet still, hold down the Fort.
• JN

  Jack Neary

  Sep 25, 2026
  5.0
  Always a positive experience when I come in to this Post Office. I usually come in and the late afternoon and everyone is helpful. Anytime I have had a question about my mailings and the person at the counter couldn't help me the supervisor has always been so helpful. I think her name is Marypet.
• TD

  Tom Duffy

  Sep 24, 2026
  5.0
  Some people are so negative. I’m in the post office daily (for almost 2 years) and every employee I have ever spoken to has been kind and helpful. You guys need to get a life and quit complaining to government employees who can’t do anything else. I appreciate you guys at USPS.
• SQ

  Stephanie Q

  Sep 23, 2026
  5.0
  Elena is the BEST! Every time I come there to mail something out she’s always so helpful and extremely friendly ❤️ you are so lucky to have her! She really cares about people and her job and truly shows!!!
• ME

  Makenna Eaton

  Sep 18, 2026
  1.0
  I had a very poor experience at this location. I was mailing out gifts for my sister’s birthday and the man helping me was very rude and provided very poor customer service. He made multiple remarks that came across as short and rude, but one thing in particular that he said was really disrespectful. The man asked me if I wanted to do 3 or 5 day shipping in the 3 day shipping option said it would be $50+. I asked for the 3 day option assuming it would maybe only go up a little bit as the box I was shipping was not that big, and he made a comment about how the price “will go up”, which i understood. It wasn’t until I saw the price go up $60+ that I told him I would like to do the 5 day option instead and I changed my mind. The man passive aggressively said “yeah that’s why I had told you that”, referring to him sharing the price may go up. He continued to have a very rude tone and overall was very passive aggressive towards me. I did not appreciate how he treated me, and I hope that management can make adjustments to improve their customer service experience at this location.

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