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Brand Certified

United States Postal Service

2.3
(72 reviews)

Business Details

59 W Dedham St, Boston, MA
02118, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 59 W Dedham St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
59 W Dedham St, Boston, MA
02118, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:00 AM - 1:30 PM
SundayClosed

Reviews

2.3
72 reviews
5 stars
21
4 stars
3
3 stars
0
2 stars
1
1 star
47
  • SS
    Shaquell Stevenson
    Apr 27, 2026
    1.0
    They make up their own rules or should I say the older lady with short hair and glasses. Her especially is the rude one and has no patience or professionalism. There is 1 lady I’ve had always had a positive interaction with each time! She wears a mask and usually a ponytail! She’s stern but pleasant and very helpful, does her job efficiently as possible. I only try and deal with her.
  • LL
    Liam
    Apr 9, 2026
    1.0
    Lost sensitive mail first time using this location
  • FL
    Felix ros Lee
    Feb 26, 2026
    1.0
    The Hispanic Employee guy with the glasses Totally rude totally don’t have customer service skills, He was basically mad because he was working on his break, The older African-American lady with the short hair beside him All she was doing was gossiping She’s anther one with poor customer service skills .
  • RK
    Ronnie Kassiff
    Feb 12, 2026
    1.0
    Trying to dispose of something permanently? This USPS office is the place for you! Anything you try to mail will permanently disappear, with no information, no plan of action to fix it, and no accountability. Even if you buy tracked and insured next day priority, it will vanish with no update even a week after your "guaranteed delivery" date. Even if you open a case on their support line, you won't hear back. Try to stop in: Will they help you? No. But will they be polite and helpful about it? Also no. So accept that your irreplaceable mail is gone forever. Trying to get rid of a dead body? This is the spot!! Trying to mail something that will actually get to it's destination? Go literally anywhere else.
  • SS
    Stefanie Sheehan
    Jan 15, 2026
    1.0
    The lady working today was awful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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