Brand Certified
DHL Express Service Point
3.1(325 reviews)
Certified by DHL Express Service Point • May 17, 2026
Business Details
420 E Street, Boston, MA
02127, United States
Certified by DHL Express Service Point • May 17, 2026
(800) 225-5345
Certified by DHL Express Service Point • May 17, 2026
https://locations.us.express.dhl.com/ma/boston/420-e-street
Certified by DHL Express Service Point • May 17, 2026
About
Certified by DHL Express Service Point • May 17, 2026
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Boston in Boston offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- DeliveryAvailable
Location
Certified by DHL Express Service Point • May 17, 2026
Hours
Certified by DHL Express Service Point • May 17, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
SaturdayClosed
SundayClosed
5/25/202610:00 AM - 7:00 PM
Reviews
3.1
325 reviews
5 stars
151
4 stars
19
3 stars
13
2 stars
8
1 star
134
- VAVeronica Azzi2 days ago1.0My experience with DHL has been unbelievably upsetting and mishandled from start to finish. What was supposed to be a deeply personal and joyful surprise for our family — sharing that we are expecting our first child — was completely ruined due to DHL’s failures, delays, and lack of care. For nearly two weeks, our package was held in Germany with no delivery, despite repeated promises that someone would call us back daily with updates. Those calls either never came or provided no real answers. We spent countless hours trying to get information while being passed around between departments and receiving conflicting explanations. To make matters worse, DHL required us to explicitly disclose the contents of the package in order to move forward with delivery. We had to explain that the package contained two mugs and ultrasound photos inside a card — the very surprise announcement we had carefully planned for our family. Instead of handling that information discreetly, those details were emailed directly to my mother-in-law before the package even arrived at her front door, completely destroying the moment and surprise we can never get back. The situation then escalated further with threats that our package could be destroyed if we did not comply with ongoing requests, all while DHL could not manage to do something as basic as return a phone call or provide consistent communication. The entire experience has felt careless, invasive, emotionally distressing, and shockingly unprofessional. What should have been one of the happiest moments of our lives became a stressful and heartbreaking experience because of DHL’s repeated failures in communication, customer service, and basic human sensitivity.
- LLLorenaApr 6, 20265.0Excelente servicio, él séñor que me atendió fue muy amable.
- PAPeter AgoosApr 6, 20265.0Lisa was cheerful, knowledgeable, efficient, and a delight.
- EPEleftheria PetropulosFeb 25, 20265.0Brandon was extremely helpful at Seaport location. Very patient and kind. Great customer service!
- LNlumi naryFeb 17, 20265.0Quick and easy to pick up, customer parking lot available
Frequently Asked Questions About DHL Express Service Point
What are the operating hours of the DHL Express Service Point in Boston?
The DHL Express Service Point in Boston is open Monday to Friday from 10:00 AM to 7:00 PM and closed on Saturdays and Sundays.
Where is the DHL Express Service Point located in Boston?
It is located at 420 E Street, Boston, MA 02127, USA.
What types of shipping services does DHL Express Service Point in Boston offer?
The service point offers international shipping services, next day shipping and delivery for personal or business needs, including shipping luggage, passports, or packages of any size across the U.S. or internationally.
Does DHL Express Service Point in Boston offer delivery services?
Yes, DHL Express Service Point provides delivery services as part of their shipping options.
What payment methods are accepted at the DHL Express Service Point in Boston?
Accepted payment options include American Express, Apple Pay, Check, Discover, MasterCard, and Visa.
How can I find promo codes for DHL shipping at the Boston location?
You can visit the DHL Express Service Point in Boston to get information and access DHL promo codes that help save on shipments.
Are there nearby parking options when visiting DHL Express Service Point on E Street?
Yes, nearby parking is available at The Lot on D Parking and Lot on D Street, making it convenient for customers to park when visiting DHL.
What nearby hotels can customers consider when visiting the DHL Express Service Point in Boston?
Nearby hotels include Element Boston Seaport District and Aloft Boston Seaport District, which provide convenient accommodation options for visitors.
Are there places to dine or relax near DHL Express Service Point in Boston?
Yes, customers can visit nearby dining and entertainment venues such as Alma Gaucha (a Brazilian steakhouse), The Social Register restaurant, WXYZ Bar lounge, and D's Keys Dueling Pianos and Sing Along Bar.
Where can I find DHL Express Service Point information online or through social media?
Information is available on their official website at https://locations.us.express.dhl.com/ma/boston/420-e-street and via social media on Facebook (DHLUSA), Instagram (dhlus), and Twitter (@dhlushelp).
Brand Certified Facts from DHL Express Service Point
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Certified May 17, 2026Yext Knowledge Graph
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