The UPS Store

Reviews

• PR

  Pamela Rossin

  May 9, 2026
  5.0
  The staff at this store are always quick with an answer ,aim to please, extremely polite, and think outside the box(no pun intended) when helping us find ways to ship uniquely shaped items. Really great location. It doesn't matter what time of day or what day of the week..the staff here is amazing!
• JB

  Jay Burrill

  May 4, 2026
  5.0
  The UPS Associate was courteous and efficient. Helping an earlier customer who was uncertain of the details with their shipment, he took not even a minute to scan my drop-off and present me with my receipt. Prompt, courteous and efficient.
• TP

  Tanya Parker

  Apr 11, 2026
  5.0
  The staff at this store is always helpful and I’ve never had to wait too long. I brought in a package to return and the label I printed at home wasn’t scanning so they kindly had me forward the return label to their email, printed a new label and affixed it to the package for me.
• ML

  M. L.

  Apr 10, 2026
  5.0
  I had an excellent experience and wanted to take a moment to recognize the friendly customer service I received from Nasir. From the moment I walked in, Nasir was friendly, welcoming, and ready to help. What really stood out was his willingness to go the extra mile by helping tape my package. I was in a rush and he made the entire process smooth and stress-free. I’ll definitely be returning for future shipping needs and highly recommend this location to anyone looking for reliable and friendly service.
• KR

  Karoline Ruckser

  Apr 7, 2026
  1.0
  EDITED TO RESPOND TO OWNER'S REPLY: My transaction wasn't processed at the Beverly store as I was turned away, so there is no information to give to you. It was processed by the very helpful people at The UPS Store in Rowley, which is where I'll be taking my business from now on. Went here to ship 2 envelopes with USPS priority mail. The clerk insisted they do not offer USPS services even though their website clearly states they do. Maybe update your website so people don't waste their time going to your store. I drove to the UPS Store on Route 1 in Rowley where they were very helpful & sent my envelopes with USPS priority shipping. I suggest skipping the Beverly store & driving a little farther to Rowley for better service.

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