Brand Certified
United States Postal Service
3.7(11 reviews)
Certified by United States Postal Service • Aug 16, 2026
Business Details
260 Pleasant St, Berlin, MA
01503, United States
Certified by United States Postal Service • Aug 16, 2026
(800) 275-8777
Certified by United States Postal Service • Aug 16, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Aug 16, 2026
About
Certified by United States Postal Service • Aug 16, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 260 Pleasant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Aug 16, 2026
Hours
Certified by United States Postal Service • Aug 16, 2026
Monday8:00 AM - 11:00 AM12:00 PM - 4:30 PM
Tuesday8:00 AM - 11:00 AM12:00 PM - 4:30 PM
Wednesday8:00 AM - 11:00 AM12:00 PM - 4:30 PM
Thursday8:00 AM - 11:00 AM12:00 PM - 4:30 PM
Friday8:00 AM - 11:00 AM12:00 PM - 4:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Products & Services
1 list · 32 items
Explore offerings from United States Postal Service on 260 Pleasant St in Berlin, with popular services available at this location.
Reviews
3.7
11 reviews
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- KKKMay 23, 20261.0I’ve used this post office many times and usually only have quick prepaid QR-code drop offs. Today I arrived at 11:58 AM before the posted 12 PM Saturday closing time. Instead of helping process the packages, the employee immediately told me she “needed to stop at 12” and repeatedly pressured me about the truck leaving. I have a disability that affects my cognitive processing under pressure, and the interaction caused me to become visibly overwhelmed and unable to pull up my QR codes quickly. When the clock hit 12, I was told “It’s 12. I need to stop” and was refused service and told to leave, despite already being inside before closing. What upset me most is that there was no attempt at patience, flexibility, or basic empathy. Even if the packages couldn’t make that day’s truck, they still could have been accepted for the next shipment day. Because this happened on a Saturday before Memorial Day, I’m now delayed several extra days, which matters because reselling is currently my only source of income after losing my job due to disability. I understand employees have schedules and pickup deadlines, but customers who arrive before closing should not be treated this way. The interaction felt unnecessarily cold and dismissive.
- WWWilliam WhitworthDec 19, 20235.0Lovely place. Polite and easy.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 260 Pleasant St in Berlin, MA?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online, though there are limited walk-in hours at select locations.
What are the operating hours of the United States Postal Service at 260 Pleasant St?
The Post Office is open Monday to Friday from 8:00 AM to 11:00 AM and 12:00 PM to 4:30 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
Can I reserve a PO Box online for this location?
Yes, you can search and reserve PO Boxes online via the USPS website, then complete your setup in person at the Post Office.
Are PO Boxes accessible after regular business hours?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes but check locally for specific hours.
Where is the nearest coffee shop if I want a drink before or after visiting the Post Office?
Nearby coffee shops include Dunkin', Red Barn Coffee, and Berlin Village Cafe, all great spots to grab a drink around 260 Pleasant St.
Are there any nearby recreational spots to visit after completing my errands at the Post Office?
Yes, you can visit South Meadow Golf Range or Solomon Pond Golf Center for golf, or enjoy outdoor activities at Boundless Adventures Zipline and Aerial Park.
Is there a convenience store or gas station close to the Post Office for quick stops?
Shell and Nouria are nearby, offering fuel, snacks, and convenience items for your needs when visiting the Post Office area.
How can I contact the United States Postal Service at 260 Pleasant St?
You can call the local phone number at +1 978-838-2847 or the main USPS number at +1 800-275-8777 for assistance.
Brand Certified Facts from United States Postal Service
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