The UPS Store

Reviews

• EM

  Erica McEwing

  6 days ago
  5.0
  Kevin at the UPS store in downtown Andover is the best! He always helps me in such an incredibly timely fashion! I am in and out of his store in sometimes less than 30 seconds! I love how easy he makes returning Amazon purchases! And he never judges me! I’m there all the time returning and doesn’t make me feel guilty :-)
• LL

  lw

  Jun 7, 2026
  5.0
  I consistently have an excellent experience at this UPS drop-off location. The staff is efficient, professional, and genuinely friendly, making every visit quick and hassle-free. They go out of their way to provide outstanding customer service, answering questions and ensuring packages are handled properly. If you're looking for a reliable and customer-focused UPS store, I highly recommend this location.
• NB

  Ngoc-Tien Bui

  May 31, 2026
  5.0
  Tom was very helpful and friendly in assisting me today with a return package to Amazon. His experience helped me to find the best solution to being able to package a return item to Amazon instead of saying we can’t ship it out like that/it’s too bulky. I really appreciate the help Tom, thank you!
• DT

  Daniel Tambasco

  Apr 21, 2026
  5.0
  Kevin the proprietor is a great and very helpful small business owner. I know when I ship amplifiers and vacuum tubes, they at least start their journey in good hands to my customers.
• RH

  Robert Hale

  Apr 8, 2026
  5.0
  Always a pleasant experience when I visit the UPS Store in Andover. Keven, Nate and Tom are always welcoming and willing to assist with what ever needs I have. I also rent a mailbox at this location and when I ask them if I have anything, they don’t hesitate to check right away. I highly recommend anyone to check out their services. 😊 Rob

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