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United States Postal Service

3.1
(56 reviews)

Business Details

145 University Dr, Amherst, MA
01002, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 145 University Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
145 University Dr, Amherst, MA
01002, United States

Hours

Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:30 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

3.1
56 reviews
5 stars
22
4 stars
8
3 stars
2
2 stars
4
1 star
20
  • TF
    Theresa Fleurent
    Sep 9, 2026
    1.0
    Sold an expensive ring shipped it with insurance customer never received it and the post office Refused to pay the claim. Sent in the Auction invoice sent in her credit card receipt everything they needed and they still denied the claim What the hell do we pay insurance for?
  • TR
    Timothy Randhir
    Jun 17, 2026
    4.0
    Convenient and friendly staff. Plenty of parking.
  • JS
    Jeremy Skillings
    Jun 3, 2026
    5.0
    It is a great location! Especially if you are prepared and familiar w/ USPS. Usually Quick and Efficient. Great for businesses!
  • AG
    Annette Geldzahler
    Apr 14, 2026
    5.0
    This is a great post office and such a pleasure compared to more urban areas I've lived in. Staff is patient and efficient and lines are usually not an issue.
  • KK
    Kenan Jackson (KP)
    Sep 11, 2012
    2.0
    HORRIBLE, HORRIBLE, HORRIBLE. Can we give a rating lower than 0? I just moved to the area and have had to visit this location 3 times. Each time ranged from annoying to nightmare. On the last occasion I went in with an international express package to be shipped. I'd printed the labels at home, but was unclear on how/where/which of the 3 customs/shipping label to apply. When I asked the woman at the counter for a little help on what to do, she flat out told me (no kidding, this is a quote), "I cannot help you with that. You printed the labels at home so you are supposed to know what you are doing. I can't tell you anything." ARE YOU FRICKIN KIDDING ME?! She told me that since I printed the labels myself all she could do was accept the package. I asked once again, can you just tell me which of these labels needs to accompany the package. Her reply, "We're not allowed to do anything if you printed the label." WORTHLESS. Yes, it was the little black woman with too much make up and insanely bloodshot eyes, who moves slower than a drunk snail. I've never had such a bad experience at ANY post office across the country. If I'm not mistaken, by using USPS, printing labels at home or purchasing at the post office, is what pays her ridiculous government salary and benefits. I think I understand why some of their employees "go postal" if they have to work with people like this. I'll be going to the Hadley or North Amherst locations from now on, this one is pathetic. The only thing worthwhile there is the 24 hour drop off service where you don't have to interact with the employees.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified September 27, 2026Yext Knowledge Graph
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