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United States Postal Service

2.6
(71 reviews)

Business Details

600 Suffield St, Agawam, MA
01001, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 600 Suffield St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
600 Suffield St, Agawam, MA
01001, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.6
71 reviews
5 stars
26
4 stars
3
3 stars
1
2 stars
2
1 star
39
  • AG
    Andrew Guiel
    Apr 30, 2026
    1.0
    Terrible service. Packages sit for days at their facility after being picked up/dropped off. Choose FedEx instead 👍🏼
  • I2
    IScott 2!
    Apr 28, 2026
    4.0
    GOD bless the USPS!
  • DC
    David Coakley
    Feb 23, 2026
    5.0
    I've been here plenty of times and it's great.
  • CC
    Chris
    Feb 10, 2026
    1.0
    No one picks up the phone, and while there are some good people who work there, management is a joke and incompetent. If there is a problem and they see your number on caller ID? They ignore that call. Extremely pathetic for a paid for service. Not only that, but if you do manage to get ahold of the current management, there are just excuses and lies. They may even try to guilt trip you (poorly) into making their mistakes into your fault. If they decide to change how things work, they will do it without warning and without communication so careful if you are a small business who expected the reliability they had in the past. They do not have that anymore.
  • ZP
    zhen phommachanh
    Feb 8, 2026
    1.0
    I had such bad experience with this person there when I took my daughters to renew their passports. I felt insulted, she was rude and talked mean to us. She’s not professional at all. When I asked her how much my fees will be before determine if I want to pay with check or cash, she replied back to me that she doesn’t know, how can you work there and not knowing how much it will cost when you doing it all day long. I mean, I don’t need to know exact numbers but just give me a rough estimates. Additionally, when she tells me something, she didn’t even finish her conversation and walk away. She’s very rude when she asked me to redo my form again and when I asked her what’s wrong with the form, instead of tell me what’s wrong, she replied that it’s wrong, you just have to redo again. It seems like every questions I asked her, she can’t even answering me. After this visit, I would not want to go there ever again. I don’t need people like her to put me down and insulted me I front of my kids.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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