The UPS Store

Reviews

• PC

  Patricia Campos

  6 days ago
  5.0
  Very good
• MM

  Mechanic Ma

  Sep 23, 2026
  1.0
  I’ve shipped several packages from this UPS Store, and on multiple occasions, an employee has mistakenly placed the shipping label on the wrong package. As a result, I had to contact the merchants to explain why the wrong items were shipped. This has happened several times at this location, and it has been very frustrating.
• GM

  G M

  Sep 19, 2026
  4.0
  Excellent service. They are very nice and helpful
• TL

  Trent Lyons

  Aug 19, 2026
  5.0
  I had a wonderful experience with this location. I won an auction at the last minute and called this store to see if someone could facilitate a pickup so I could catch a last-minute flight without paying those high prices. Ross was exceptional and was very willing to help me out on this journey, as the auction was very close. He picked up the item for me, packaged it very well, and was professional throughout the entire interaction. I would recommend this site to anyone in the area as they go above and beyond in customer support and will take care of you. It’s very hard to find that nowadays, but if it ever came down to it again, I would definitely do business with them again. Thank you, Ross and the rest of the Acton, MA team! — Your Michigan Friend
• TT

  Tara

  Jul 29, 2026
  5.0
  The staff here are always incredibly helpful, friendly and professional. I hope they get a pay raise for how amazing they are. I go out of my way to this UPS store sometimes even when I'm far from it just to see the crew if I need a UPS job. Ok Amazon returns aren't so bad now that this crew exists.

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