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United States Postal Service

2.3
(144 reviews)

Business Details

1521 Poland Ave, New Orleans, LA
70117, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1521 Poland Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1521 Poland Ave, New Orleans, LA
70117, United States

Hours

Monday9:00 AM - 3:00 PM
Tuesday9:00 AM - 3:00 PM
Wednesday9:00 AM - 3:00 PM
Thursday9:00 AM - 3:00 PM
Friday9:00 AM - 3:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.3
144 reviews
5 stars
35
4 stars
8
3 stars
8
2 stars
9
1 star
84
  • JW
    Jim Watson
    Mar 27, 2026
    1.0
    Closed early and denied service.
  • AB
    Abe Benjamin
    Mar 13, 2026
    5.0
    Un-bias review. Okay, so the building itself isn’t dirty. It’s actually clean. It’s located next door to a bridge/very busy, drug infested abomination of a gas station (Keys). I’d imagine it is a nightmare to keep a building spotless with needles, homeless people and trash thrown everywhere constantly by customers at the gas station! All and all, the lobby is great. The carriers are decent but some are extremely careless with delivery. The clerks in the lobby are an absolute DREAM to work with. The lovely ladies try their absolute best to assist customers with there issues. A lot of Karen’s in the comments don’t realize the delivery problems are on the CARRIERS and not the people who work in the lobby. Overall, Bywater is extremely efficient and helpful.
  • CB
    Chrissy Benoit
    Oct 9, 2018
    1.0
    Well the bummer is as usual staffing. There are currently 15 people in line. The guy at the counter has an issue with a missing package so the 1 staff member has disappeared...usps your lucky your government funded
  • JV
    Jenna Virgo
    Aug 25, 2018
    5.0
    Very friendly, efficient staff at my two visits to this location. There was essentially no wait time. This is by far my preferred post office in New Orleans.
  • GM
    G M
    Dec 8, 2015
    1.0
    My package has been saying out for delivery for 3 business days. However when I confront the mail person they have no mail. When i go rk the office they say its being delivered! I paid a lot for my package and if I dnt get it somebody is giving me my money back!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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