Brand Certified
United States Postal Service
1.8(191 reviews)
Certified by United States Postal Service • Oct 11, 2026
Business Details
5000 Lake St, Lake Charles, LA
70605, United States
Certified by United States Postal Service • Oct 11, 2026
(800) 275-8777
Certified by United States Postal Service • Oct 11, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Oct 11, 2026
About
Certified by United States Postal Service • Oct 11, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5000 Lake St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Oct 11, 2026
Hours
Certified by United States Postal Service • Oct 11, 2026
Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
Saturday8:00 AM - 12:00 PM
SundayClosed
Products & Services
1 list · 5 items
Reviews
1.8
191 reviews
5 stars
29
4 stars2
3 stars
7
2 stars
9
1 star
144
- WIWilliam IrwinSep 11, 20261.0Lost 24 packages dropped in the drop box. Refused to refund and or assist on locating them. Was told by employee that they may or may not show up. Non-of the phone numbers posted work. No one ever answers them. I rate it a 1 bc I can’t give it a 0.
- BEBryan EdmondsSep 6, 20261.0Your package delivery services are absolute crap!
- PNP NybergAug 9, 20261.0I wish I could get a private company to deliver. I've been putting up with a terrible mail carrier for about 20 years. I complained about him misdelivering packages to neighbors, or someone else's certified mail to me! Well, the postmaster told him I complained about him, and you can imagine how bad it has gotten for the 15 years since then.
- JBJames BlainAug 1, 20263.0Generally they do ok but sometimes they put a neighbor's mail in our box or vice versa. When I have mail held, it's held alright but it's about impossible to get it back! Both last year, if not even before, and this year after being away and having my mail held, it wasn't delivered when it was supposed to be upon our return. The post office acted like everything's fine and the mail was delivered...but it wasn't. And today, I had to stand in a long line because just one employee was working in front. This after postal services went up in price. Shameful.
- MDMichelle DJul 12, 20261.0On July 2, my letter carrier left my packages out in the yard on the sidewalk instead of leaving them at my door. I was away and it rained, ruining my packages. I opened a complaint with the USPS on July 3. On July 7, I received an aggressive knock on my door. I opened it to the mail carrier demanding that I step outside so she could explain something to me. I declined to step out so she began telling me she wasn't leaving my packages because mail carriers carry a scent that dogs attack and my neighbors dog barks at the fence when its outside. I was astonished and insisted that my packages my delivered to the door as her supervisor assured me would happen. Frankie rudely agreed to do so. But this is my delivery today. And once again, it stormed outside.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service at 5000 Lake St?
At this Post Office, you can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Appointments are usually required for passport services, and you can schedule one through the USPS online scheduler. Limited walk-in hours may be available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 8:00 AM to 4:30 PM, and on Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.
How do I get a PO Box at this location?
You can apply for a PO Box online or in person. To start online, visit the USPS PO Box management website. You'll need two valid forms of ID if applying in person.
Can I access the PO Boxes in the lobby after hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours can vary, so please check directly with this Post Office.
What nearby dining options can I visit before or after coming to the Post Office?
Nearby restaurants include Popeyes® Louisiana Kitchen for fast food, Smallcakes Cupcakery for bakery treats, and To Pho Asian Cuisine for Vietnamese food.
Are there nearby services for money transfers close to the Post Office?
Yes, Western Union is nearby and offers money transfer services, which may complement your postal transactions.
What nearby health and wellness facilities could I visit in the area?
Close to the Post Office are health facilities like Joint Replacement Center of Louisiana and Exceptional Wellness for medical and wellness needs.
How can I contact this Post Office if I have questions?
You may call the local phone number at +1 337-474-7889 or the alternate phone +1 337-477-1487 for assistance.
Brand Certified Facts from United States Postal Service
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