FedEx Office Print & Ship Center

Reviews

• CD

  courtney dickerson

  Feb 6, 2026
  1.0
  Worst delivery service
• VB

  Victoria Benfield

  Feb 2, 2026
  5.0
  Brandi stayed after closing to assist me with a work project. I appreciate the amazing customer service from her!
• MD

  M Daubenmeyer

  Feb 20, 2019
  1.0
  This store was very disappointing in regards to the customer service. On January 22, 2019, I had just arrived in town for a meeting with a large insurance carrier. At 6:00 PM, I arrived at the store and made contact with Rebecca B. who was working at the front desk. I explained to Rebecca B. what I needed printed (10 copies of a 40 page power point presentation as well as another document that was a total of 56 pages). Rebecca B. told me to email the documents to her and she would print and bind them. I sent this documentation to her at 6:11 PM. After waiting approximately 20 minutes without acknowledgment that she had received the email, I made contact with Rebecca B. and she stated that she was unable to print the items in the quantity that I had requested. Rebecca B. informed me she had "two other projects" that she "needed to complete before the close of business at 9:00 PM". I suggested to her that we could forgo the binding and just staple or binder clip the documents. I received no verbal response from her in regards to my suggestion. I then ask Rebecca B. how to use the "customer use" printers in store, realizing that I would be getting no further assistance from her. When Rebecca B. explained the printer use she was very abrupt with her explanation. I began printing my documents at 6:42 PM. At 7:14 PM I had my documents binder clipped and was at the register paying $360.74 for a printing service that FedEx promotes that they specialize in, but that I had to complete myself. The project took me 32 minutes to complete. Lesson learned, I should have used the Office Depot - Print & Copy store that is located across the street from this FedEx location. I travel for company meetings often and it is usually necessary to print material for the meetings. I know that I will not choose FedEx for my printing projects. Providing poor customer service and poor training for your front desk employees does not help to maintain your customer base.
• GL

  Grace Lee

  Oct 4, 2018
  4.0
  I came here one day and experienced an awesome customer service from one of the employees so I went back second back thinking I will receive the same experience. But unfortunately, the store manager helped this time. And, she was not friendly and not really helpful. It was not a pleasant service because of her.
• KN

  Krishnaswamy Nandakumar

  Feb 27, 2016
  4.0
  An efficient place with a courteous service. As you enter they always welcome you.