FedEx Office Print & Ship Center

Reviews

• PD

  Peggy Duerr

  May 6, 2026
  5.0
  I used this location to return some equipment to AT&T today, and the process was super fast and easy. Trent was the employee who helped me, and he was courteous and efficient. No waiting, and the entire transaction took less than 5 minutes.
• MM

  Matthew McCown

  Apr 15, 2026
  5.0
  All I wanted to do is take a little rule card that I made on my phone, size it, and print in quantity for distribution at my workplace. The other places I tried before - FedEx Office on Siegen@I10 and the UPS Store on Highland@Lee - got me at the front desk, I told them what I was trying to do, they told me to email them the card on my phone, then pretty much disappeared into the back or went outside for 15-20mins without another word, until I just got tired of waiting and left. And this was without any other customers waiting except me. However, this particular store #1976 I have been to repeatedly for the same thing, and they actually help! Their computers however have issues that somehow make sizing my tiny document an absolute nightmare for getting more than a few on a page. Usually takes 30-45mins to get it right, but that's not their fault, I see them doing their absolute best to fight the stubborn software. Rebecca is the manager and she has wonderful customer service. She's friendly and has put her time in to get these little bastards printed out for me. Kayla one time stayed 15+mins after the store closed to try and get the computers to work right when I'd made changes and needed new printouts. Outstanding customer service that I did not expect or ask for (I was ready to leave when they closed, but Kayla kept working). Damn the computers for making what should be a fairly simple task an aggravation for these nice, dedicated ladies! But the fight lives on, as I have made one, final change to my document and need it done again. God help us all, but this store managed by Rebecca deserves top marks for the importance they place on us, their customers.
• WS

  Will Sheffield

  Mar 16, 2026
  5.0
  I was there for a good bit packing and taping things so I got to see the employees interact with a lot of customers. Everyone there was kind and went out of their way to try and help each customer. Trent took the time with me to make sure I had the right size packing materials and was patient when presented with the amount of addresses and packages I had to send. Great spot to get stuff moving. Thanks again y'all.
• BZ

  Brooke Zapalac

  Feb 21, 2026
  5.0
  This location has an amazing team!!! Jessica, Kayla & Trent are so helpful and kind.
• RL

  Rita Liu

  Mar 25, 2016
  1.0
  If you use Fedex shipping for your business do not use this location! I work conventions around the country and regularly use Fedex services to ship and hold my merchandise. I sent out packages to this location Monday, and when they arrived Thursday they were signed by "PATRIICIA" at this location. This has happened in the past where a manager signs in order to move the packages to a storage area or some such. Anyway, I thought nothing of it until I showed up and they claimed they didn't have my packages! I showed them a PATRIICIA had signed and they claimed they were refused because they don't accept return packages. However the tracking obviously shows they'd never been to this location, and they had just arrived today, Thursday. Then they bring Patricia out, the manager that signed for my packages. She says again she doesn't accept return packages, and when I ask where my packages are, she says I may be able to catch the driver. Sure enough the delivery guy out front had loaded my packages into his truck, and I had to personally unload them. Not only that, they never checked my ID for these seven huge packages full of merchandise!!! Anyone could have walked off with these, and Patricia obviously didn't care. Also I'm shocked she signed form my packages and sent them back without calling my number which is printed clearly on every package.

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